AutoZone Auto Parts

3.9
482 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Antoine Drive in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 683-6728.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5121 Antoine Dr, Houston, TX
77092, United States

Hours

Reviews

3.9
482 reviews
5 stars
267
4 stars
75
3 stars
33
2 stars
17
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being unhelpful and unprofessional.

Staff Knowledge

Several reviews indicate that staff knowledge varies significantly, with some employees demonstrating expertise and others lacking basic product knowledge.

Wait Times

Customers frequently reported long wait times for service and checkout, indicating a need for improved staffing or efficiency.

Product Availability

While many customers found the store well-stocked, some expressed frustration over specific items being unavailable.
  • JG
    Juliana A. Garcia
    Jan 2, 2026
    5.0
    Derek was very helpful. Called for something that wasn't even in his department and he helped me out and got me to the right place. Have also been to this location in-person before and they are very nice and helpful!
  • TD
    Ty Dubose
    Dec 11, 2025
    5.0
    Allways great service here! Stephen quickly assisted me without any wait.Tananesha and Derrick were also very helpful. The guys have the greatest customer service. Thanks!
  • KW
    Kyrenthia Whitehead
    Nov 3, 2025
    1.0
    Barely acknowledged I was there didn’t wanna provide help! When asking basic things they always respond they don’t let us do that however every other location does. Your badge says specialist but you only worried bout the wrap on your head unprofessional!
  • AS
    Aaron Skeels
    Oct 30, 2025
    5.0
    Great customer service! I had car troubles and the boss manhelped me out and I'm back on the road in no time at all!!
  • CH
    Clifford Hite
    Oct 28, 2025
    5.0
    I had to buy a new battery today. And Nolan was the young man who helped me to change out my old battery for the new one. He was very polite and very professional and very informational. You need to hire more persons like him. He is phenomenal!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Houston?

AutoZone Auto Parts is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.

What services does AutoZone Auto Parts provide for customers who prefer not to shop in-store?

AutoZone offers in-store pickup, same-day delivery, and curbside pickup services to cater to different customer preferences.