Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Antoine Drive in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 683-6728.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.8
477 reviews
5 stars
263
4 stars
74
3 stars
33
2 stars
17
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received praise for their helpfulness, while others were criticized for being unhelpful or rude.
Product Knowledge
Several customers noted that some staff lacked knowledge about products and services, leading to frustration.
Staff Attitude
There were reports of staff appearing disinterested or annoyed, impacting the overall customer experience.
Store Management
Positive comments about improvements in store culture and management, with some employees highlighted for their exceptional service.
Wait Times
Customers expressed dissatisfaction with long wait times for service and checkout, indicating a need for better staffing.
- KWKyrenthia WhiteheadNov 3, 20251.0Barely acknowledged I was there didn’t wanna provide help! When asking basic things they always respond they don’t let us do that however every other location does. Your badge says specialist but you only worried bout the wrap on your head unprofessional!
- ASAaron SkeelsOct 30, 20255.0Great customer service! I had car troubles and the boss manhelped me out and I'm back on the road in no time at all!!
- CHClifford HiteOct 28, 20255.0I had to buy a new battery today. And Nolan was the young man who helped me to change out my old battery for the new one. He was very polite and very professional and very informational. You need to hire more persons like him. He is phenomenal!
- CMCurtis MillerOct 18, 20251.0Just do yourself a favor and go somewhere else. Terrible employees. Including management.
- BMBailey MoyersOct 7, 20251.0Moved to the area about a year ago, first time I went in the employee set me up a new account with all the same information to prevent me from using my accrued rewards points. Yesterday I went to get a new car battery, asked a employee for help, he "helped" me by selling me a undersized battery then refused to exchange or refund it. Also refused to let me use rewards points, I know have 2 accounts that are maxed out on points. I will never go back here
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Houston?
AutoZone Auto Parts is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.
What services does AutoZone Auto Parts provide for customers who prefer not to shop in-store?
AutoZone offers in-store pickup, same-day delivery, and curbside pickup services to cater to different customer preferences.
Where is AutoZone Auto Parts located in Houston?
The store is located at 5121 Antoine Dr, Houston, TX 77092, United States.
What types of products can I find at AutoZone Auto Parts on Antoine Drive?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which brands does AutoZone Auto Parts carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts on Antoine Drive?
You can call the main phone number at (713) 683-6728 or email customer.service@autozone.com for inquiries.
Are there any nearby dining options close to AutoZone Auto Parts on Antoine Drive?
Yes, nearby dining options include Little Casita (Mexican restaurant), Little Bitty Burger Barn (American burger restaurant), Venus Sports Bar and Grill (fast food), Whataburger (burger and fast food), and El Taco Nato (Mexican diner).
What automotive services and related shops are located near AutoZone on Antoine Drive?
Nearby automotive-related shops include Discount Tire for tire sales and repairs, Triple Seven Tire Shop, Antoine Auto Care for repairs, and FOREST WEST automotive repair.
What are some convenient nearby amenities that AutoZone customers might use before or after their visit?
Customers might visit UPS Access Point for shipping, Groove Car Wash or Clean Car Turnpike for car washing, Youfit Health Clubs for a workout, or Gordon Food Service Store for groceries nearby.
Does AutoZone Auto Parts have an online presence where I can shop or get more information?
Yes, you can shop online or find more details at their website: https://www.autozone.com/locations/tx/houston/5121-antoine-dr.html, and they also have a Facebook page at https://www.facebook.com/136723879772025.