Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Houston #3138 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (281) 933-8131.
Jerome received numerous commendations for his exceptional customer service, with many customers expressing gratitude for his assistance and friendly demeanor.
Mixed Experiences
While many customers praised the service, there were also significant complaints about poor customer service from other staff members, indicating inconsistency in service quality.
Knowledge and Helpfulness
Several reviews highlighted the staff's knowledge and willingness to help, particularly in assisting with car issues and product selections.
Management Issues
Some customers reported negative experiences with management, citing poor handling of customer complaints and lack of support from store managers.
NM
NGUYEN MCK
Dec 29, 2025
5.0
👍👍🥰
SB
Sharon Babers
Dec 20, 2025
5.0
Customer service great Cesar
NS
Neyda Sandoval
Nov 26, 2025
5.0
Mr Jerome has the most welcoming vibe, i appreciate him and his customer service. Thank you jerome!
OK
Ousama Kafando
Nov 6, 2025
5.0
I enjoyed this place specifically Mr Jerome that took his time to provide the best service I ever received from autozone. My oil change equipment and he even replaced my windshield wipers for me. I appreciate this man and his happy mood.
DN
don nguyen
Nov 1, 2025
1.0
the level of customer service of this place is the worse. employees are lazy and dragging their feet. showing no willingness to help a customer.