AutoZone Auto Parts

4.1
575 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Houston #3138 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (281) 933-8131.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
12070 Bellaire Blvd, Houston, TX
77072, United States

Hours

Reviews

4.1
575 reviews
5 stars
353
4 stars
100
3 stars
42
2 stars
14
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Jerome received numerous commendations for his exceptional customer service, with many customers expressing gratitude for his assistance and friendly demeanor.

Mixed Experiences

While many customers praised the service, there were also significant complaints about poor customer service from other staff members, indicating inconsistency in service quality.

Knowledge and Helpfulness

Several reviews highlighted the staff's knowledge and willingness to help, particularly in assisting with car issues and product selections.

Management Issues

Some customers reported negative experiences with management, citing poor handling of customer complaints and lack of support from store managers.
  • NM
    NGUYEN MCK
    Dec 29, 2025
    5.0
    👍👍🥰
  • SB
    Sharon Babers
    Dec 20, 2025
    5.0
    Customer service great Cesar
  • NS
    Neyda Sandoval
    Nov 26, 2025
    5.0
    Mr Jerome has the most welcoming vibe, i appreciate him and his customer service. Thank you jerome!
  • OK
    Ousama Kafando
    Nov 6, 2025
    5.0
    I enjoyed this place specifically Mr Jerome that took his time to provide the best service I ever received from autozone. My oil change equipment and he even replaced my windshield wipers for me. I appreciate this man and his happy mood.
  • DN
    don nguyen
    Nov 1, 2025
    1.0
    the level of customer service of this place is the worse. employees are lazy and dragging their feet. showing no willingness to help a customer.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts in Houston, TX?

AutoZone Auto Parts is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 10:00 PM on Sunday.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, this location offers both in-store pickup and same-day delivery for your convenience.