AutoZone Auto Parts

4.1
264 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Houston #3521 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 939-8052.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
9429 Kempwood Dr, Houston, TX
77080, United States

Hours

Reviews

4.1
264 reviews
5 stars
165
4 stars
41
3 stars
17
2 stars
3
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for rudeness and lack of knowledge.

Staff Knowledge

Several reviews indicate that staff members lack adequate product knowledge, leading to customer frustration.

Store Organization

Customers noted issues with organization and efficiency, with some reporting long wait times and unhelpful service.

Positive Experiences

Despite negative feedback, many customers reported positive experiences with specific staff members who provided excellent service.
  • CC
    Carballos
    Dec 27, 2025
    1.0
    πŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽThe service was terrible. The salespeople were awful. I will never visit this store again. πŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘Ž πŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽLa atenciΓ³n fue pΓ©sima.de los vendedores nunca jamas vuelvo a visitar esta tienda πŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘Ž
  • SG
    Steven Glasgow
    Dec 1, 2025
    1.0
    Horrible service and employees act like they are ignorant of simple issues, don't want to help customers find information about related issues. Manager acted def and ignored me, kept walking rite by when asked if someone was working front counter. Guys don't want to work. Better off using chatgpt. Will never come back again. 0 Stars
  • DD
    Don Davenport
    Oct 18, 2025
    5.0
    Great group of people working there. They are very helpful never have a problem with anything or finding anything you're on top of the game with recomend to anybody
  • HG
    Hugo Garza
    Oct 12, 2025
    1.0
    I had to come here ,4times to charge my battery to 100% because Everytime i came they said they was gonna charge it, they just left it in the back talking about its a good battery at 70% . Like no , i need it at 100% for a reason. Why wasn't it charging? I left or overnight. Its ridiculous, they lie to you n say they will charge it but they don't. They just leave it in the back.. make sure you test your battery here. They will lie . They lied 3 times. This place is very unorganized and unprofessional. They lie n play a lot. Very childish crew
  • KK
    Keisy
    Sep 18, 2025
    5.0
    Excelente trabajo y excelente personas que estΓ‘n hoy por la noche! Ojala estΓ‘ linda empresa tubiera mas empleados. Como los de hoy

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Houston?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts Houston #3521 located?

It is located at 9429 Kempwood Dr, Houston, TX 77080, USA.