Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Houston #5831 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 947-8997.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
395 reviews
5 stars
244
4 stars
51
3 stars
37
2 stars
11
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while many praised the helpfulness and friendliness of staff like Angel and Ena, others reported unprofessional behavior and rudeness from certain employees.
Professionalism
Concerns raised about unprofessional conduct from some staff members, including gossiping while customers waited and dismissive attitudes towards inquiries.
Store Cleanliness
The store received positive remarks for cleanliness, although some customers noted it could be better during busy times.
Product Availability
Customers generally found the store stocked with necessary parts, but there were instances of misinformation regarding product availability and warranty issues.
Overall Experience
While many customers had positive experiences and expressed a desire to return, there were significant complaints about specific staff interactions that negatively impacted their visits.
- MVME VANov 11, 20254.0Good experience
- BDBrian DittoNov 10, 20255.0Ena was a great help and very patient
- JRJesusu RodriquezOct 28, 20255.0Love coming to this location always so helpful they try their best to help you. Ena was so helpful and welcomed me with a smile will come again.
- MSMaire SummersstOct 15, 20251.0So I went in the other day to check on my brake pads warranty i had to wait in line while he talked to his friend then he said can I help you I bought the brake pads in to show him.he don't say at first he just left and went to the back of the store. Came back. Said something in Spanish to one of the other cashiers looked at her came to me and was like you didn't get these here.I was like what are you talking about I ask him to explain. He looked at the other cashier and said did you get them here I said yes. He was like no they didn't come from here I was like just scan the box . I just left. They was just standing they're there looking at each other.
- MMMartishaOct 13, 20251.0Absolutely 0% of professionalism! I called this morning to check the price of something and the young lady had me on speakerphone, and after naming the product and my request all I heard was laughter bursting out in the background. She spoke so fast I can barely understand anything she was saying it was as if she was rushing me off of the phone. You could tell she was holding in her own laughter as she read off to me the options for my initial request. Finally, I asked her if she had me on speakerphone and she admitted that she did. I find this to be very unprofessional and disrespectful as you never know what a customer is calling in for or how confidential they would like their information.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Houston, TX?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.
What types of products can I find at AutoZone Auto Parts on Edgebrook Dr?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
What brands are available at AutoZone Auto Parts in Houston?
AutoZone offers brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the contact information for AutoZone Auto Parts in Houston, TX?
You can call AutoZone Auto Parts at (713) 947-8997 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located in Houston?
AutoZone Auto Parts is located at 803 Edgebrook Dr, Houston, TX 77034, United States.
Are there car repair services available near AutoZone Auto Parts on Edgebrook Dr?
Yes, nearby you can find Leader Muffler Shop, D & C Edgebrook Mechanic & Tire Shop, AMC Auto, and Next Level Car Audio & Suspension for automotive repairs.
Can I visit other stores or services near AutoZone Auto Parts in Houston?
Yes, near AutoZone you'll find convenient stores like Corner Store, Valero, and Circle K, as well as beauty salons and barber shops such as Nails & Spa, D'Rico VIP Barber Shop, and Hanna Salon.
What nearby restaurants can I visit before or after shopping at AutoZone Auto Parts?
Nearby restaurants include Botanitas Taqueria, Casarez, Antojitos Nena food truck, Gorditas Aguascalientes, El Gallito Regio Pollos Asados, and Taqueria La Borrega food truck.
Does AutoZone Auto Parts offer curbside pickup and in-store shopping?
Yes, AutoZone Auto Parts provides curbside pickup and in-store shopping options at this location.