AutoZone Auto Parts

4.3
480 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Houston #1465 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 649-6021.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6629 Telephone Rd, Houston, TX
77061, United States

Hours

Reviews

4.3
480 reviews
5 stars
312
4 stars
91
3 stars
39
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Ariel, Jeremy, and Victor.

Professionalism

While most reviews highlighted positive interactions, there were complaints about a manager's condescending attitude and lack of professionalism.

Efficiency

Several customers noted quick service and efficient problem-solving, particularly regarding battery checks and replacements.

Store Conditions

The store was generally described as clean and well-organized, although some customers reported issues with long wait times and inadequate staffing during busy periods.

Product Availability

Customers frequently mentioned that the store had the parts they needed, although some expressed frustration with stock levels due to supply chain issues.
  • JP
    Juan Pena
    5 days ago
    5.0
    Virginia, awesome customer service!!
  • HS
    Heather Sarno
    Oct 10, 2025
    5.0
    Just moved to Texas and had my car act up as soon as I got here. I drove up and one of the young ladies inside was happy enough to run a diagnostic on my car gave me some peace of mind that I was able to drive it safely to the nearest dealership to get fixed. Everybody was friendly and nice to deal with.
  • BK
    Brielle Knox
    Oct 1, 2025
    1.0
    Today I went in to pick up some motor oil for a friend. The man that assisted me claimed to be the manager. He was a taller man with black hair. He continually talked over me, and had a condescending attitude. He even laughed at me while he was assisting me. I don't know a lot about cars, and I feel that this manager tried to make me feel as if I were stupid. I've never had any issues with anyone else at this location. This manager needs to work on his professional and interpersonal skills.
  • SD
    Shayna Delgado
    Sep 16, 2025
    1.0
    Called and placed on hold right away not even a courtesy pickup to apologize to say they were taken so long
  • PD
    Porscha Dent
    Aug 14, 2025
    5.0
    Jeremy at Autozone was fantastic he has excellent customer service and is willing to to help he is very knowledgeable of his job great guy

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Houston?

AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 10:00 PM, Saturdays from 8:00 AM to 10:00 PM, and Sundays from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services.