Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Houston #6263 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (281) 445-6472.
Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported rude behavior and unhelpful responses.
Long Wait Times
Many customers expressed frustration with long wait times both in-store and on the phone, indicating a need for better staffing and efficiency.
Product Availability
Customers generally found the store well-stocked with parts, but there were complaints about incorrect orders and issues with returns.
Staff Knowledge
There were several reports of staff lacking knowledge about products, leading to customer dissatisfaction.
ED
Elizabeth Dare
Jan 3, 2026
5.0
The free scans are super clutch!
RR
Raul
Jan 1, 2026
5.0
I wemt in this morning to get my key battery replaced and I encountered great and professional customer service! Thank you for your kindness!
GM
Greg McNew
Dec 30, 2025
5.0
Great parts, people, and price
EW
Elvis W
Dec 18, 2025
2.0
Called the store before I left ny house to confirm if they have Bosch 22 XT blades. The lady on the phone refuses to just go look to see if the blade is physically in stock. She kept saying she needed ny car info. I replied you dont need that to see if on aisle 2 or in overstock in the back if you have 22xt blades. (Im a previous manager for autozone so I know how they operate) she kept refusing to do so but said 2 were in stock. The lady was manager btw. Didnt catch her name. 2 red shirts helped me but to no avail there was only 1 in stock. So I drove 30 minutes out of my way because the management staff is too incompetent to go physically look and see if they have the item in stock.
DG
Daniel Guajardo
Dec 16, 2025
5.0
Jay T at AutoZone provided excellent service and replaced my battery quickly and professionally. He was knowledgeable, efficient, and made the whole process easy. Highly recommend asking for him if you need help.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Houston, TX?
AutoZone Auto Parts in Houston is open daily from 6:00 AM to 12:00 AM, except on Sundays when it opens at 6:30 AM.
Does this AutoZone location offer in-store pickup and delivery services?
Yes, this AutoZone location offers in-store pickup, curbside pickup, and same-day delivery services.
What types of automotive brands and products are available at AutoZone Houston?
They carry brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, and offer products including auto parts, brake pads, car batteries, and car accessories.
How can I contact AutoZone Auto Parts at this location?
You can reach them by phone at (281) 445-6472 or via email at customer.service@autozone.com.
What special promotions does AutoZone Houston currently have?
They are promoting the $6.99 Sea Foam Motor Treatment available for purchase online with in-store pickup.
Is AutoZone Houston open for shopping inside the store?
Yes, AutoZone Houston offers in-store shopping along with other options like curbside pickup.
Which nearby automotive repair shops are close to AutoZone Houston?
Nearby automotive repair options include Joe’s Garage & State Inspection and Sosa mechanic service, making it convenient to get both parts and repairs in one area.
Are there any nearby restaurants where I can eat before or after visiting AutoZone Houston?
Yes, nearby dining options include Tortilleria Zacatecas, Pupusas and More, El Papaturro, Domino’s Pizza, and Papagayos Clasico, offering a variety of Mexican and Salvadoran cuisine.
What nearby places can help with transportation or navigation to AutoZone Houston?
Nearby gas stations like Chevron and ATMs such as Bitcoin Depot and RockItCoin Bitcoin ATM can assist customers with vehicle fueling and financial transactions while visiting the area.
How does AutoZone Houston compare with its competitors?
AutoZone Houston competes with Advance Auto Parts, NAPA Auto Parts, O'Reilly Auto Parts, The Home Depot, and Walmart in providing automotive parts and services.