AutoZone Auto Parts

4.3
547 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Shepherd Dr in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 692-5181.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4919 N Shepherd Dr, Houston, TX
77018, United States

Hours

Reviews

4.3
547 reviews
5 stars
347
4 stars
85
3 stars
60
2 stars
16
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members, particularly Dora, who was frequently mentioned for her helpfulness and knowledge.

Staff Knowledge

While most reviews highlighted knowledgeable staff, there were some instances of less experienced employees providing inadequate assistance.

Store Environment

The store was generally described as clean and welcoming, although some customers reported issues with staff attitudes.

Product Availability

Several customers noted that while service was good, there were frequent issues with parts being out of stock.
  • EP
    Efra Pérez
    Dec 29, 2025
    5.0
    Exelente lugar
  • SD
    Shawana Daniels
    Dec 19, 2025
    5.0
    In and out with exactly what I needed.
  • KO
    Kesha Oliver
    Dec 8, 2025
    5.0
    I came into the store looking of course for Auto Care car parts and I've had the best customer service and all the city please come if you're looking for great service AutoZone is the place to go
  • TJ
    Thomas Johnson
    Dec 3, 2025
    5.0
    I stopped by AutoZone today not really sure what I needed, and I’m so glad I did. Mia S. was absolutely amazing! She greeted me right away, listened to what was going on with my car, and walked me through exactly what I needed without making me feel rushed or confused. Mia took the time to explain the differences between the products, double-checked everything to make sure it fit my car, and made sure I left with the right part. It’s rare to find someone so patient, knowledgeable, and genuinely helpful. Because of Mia, what could’ve been a frustrating trip turned into a really easy and positive experience. AutoZone is lucky to have her on their team. Highly recommend this location!
  • LC
    Lets Read Sri Caitanya Caritamrta
    Dec 3, 2025
    5.0
    Wonderful service from Mia S. . Set me up with a new battery and a technician with tools to help install it. *****

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Houston?

AutoZone Auto Parts in Houston is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone provides both in-store pickup and same-day delivery services for customer convenience.