AutoZone Auto Parts

4.1
477 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Houston #4265 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 433-0000.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
13855 S Post Oak Rd, Houston, TX
77045, United States

Hours

Reviews

4.1
477 reviews
5 stars
282
4 stars
85
3 stars
36
2 stars
16
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported poor service and rude behavior from certain employees.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to assist customers effectively, particularly in diagnosing car issues and recommending products.

Cleanliness and Organization

Customers appreciated the cleanliness and organization of the store, making it easy to find what they needed.

Pricing

Many customers noted reasonable prices and good deals, although some mentioned high prices on specific items.

Quick Service

Several reviews mentioned quick service and efficient assistance, although there were complaints about long wait times during busy periods.
  • TR
    Teresa Ramirez
    2 days ago
    5.0
    Great service.
  • CC
    Curtis Carlson
    6 days ago
    3.0
    I love Autozone, but I have a pretty big beef with their business model. They usually only have 2 to 3 employees working. They offer battery testing services, and there a phone calls, and customer questions, and looking g up parts.... In short, they are swamped and it takes a long time for someone who just wants to pop in and grab replacement bulbs for their headlights. And I am more than certain they dont pay these employees what they are worth. They seem very knowledgeable, and should be paid as such.
  • JT
    J.V TV
    Nov 11, 2025
    1.0
    Came in a while back I was on this side of town so i decided to go here because it was close .I went in to return a part a lady told me I had to go to the autozone I got it from .Mind you I had receipt in hand and part was brand new.This is a corporation I can go to any autozone in the world and return that part
  • LH
    Lucero Hernandez
    Oct 5, 2025
    1.0
    I had came in today an experience very bad customer service from this older lady named Coronada. This is not the first time I come in and she’s on her phone doing nothing and she has a horrible attitude.This is not what i expect from auto zone dealing with someone’s attitude over a question. Auto zone need to do better and hire people that actually seem to want to work.
  • ND
    Nyaisha Davis
    Sep 29, 2025
    5.0
    Manager Krystal Ortega really helped me after I had trouble with getting parts ordered and replaced when the other store I actually bought from couldn’t… thank you auto zone ❤️

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Houston?

AutoZone Auto Parts in Houston is open Monday to Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 10:00 PM.

Where is AutoZone Auto Parts located in Houston, TX?

It is located at 13855 S Post Oak Rd, Houston, TX, 77045, USA.