AutoZone Auto Parts

4.1
482 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Houston #4265 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 433-0000.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
13855 S Post Oak Rd, Houston, TX
77045, United States

Hours

Reviews

4.1
482 reviews
5 stars
285
4 stars
86
3 stars
36
2 stars
16
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jose, Jorge, and Marco for their outstanding service.

Staff Attitude

While some employees received high praise, there were multiple complaints about poor attitudes from certain staff members, particularly an older lady named Coronado, indicating inconsistency in service quality.

Efficiency

Customers noted that service could be slow at times due to understaffing, leading to long wait times, especially during busy periods.

Product Availability

The store generally had a good selection of parts and tools, but there were instances where customers were unable to find specific items or faced issues with returns.
  • CR
    Carlos Ramirez
    Dec 17, 2025
    5.0
    Soy cliente de esta tienda desde hace mucho tiempo, y por fin tienen a una chica súper amable y full atención, se nota que la prepararon muy bien, cuiden a esta chica, Maria Castillo sigue así y llegarás muy lejos, éxitos, y gracias
  • CD
    Capri Dawson
    Dec 8, 2025
    5.0
    Jose the store manager helped me with my brake light & was very helpful! He even helped me install it! Thank you so much! I appreciate all your help!
  • WE
    White-Bellied Eagle
    Nov 26, 2025
    1.0
    As a commercial customer. I shouldn’t have to hear the store manager argue and mistreat his co-workers the way he did in front of customers.
  • CC
    Curtis Carlson
    Nov 18, 2025
    3.0
    I love Autozone, but I have a pretty big beef with their business model. They usually only have 2 to 3 employees working. They offer battery testing services, and there a phone calls, and customer questions, and looking g up parts.... In short, they are swamped and it takes a long time for someone who just wants to pop in and grab replacement bulbs for their headlights. And I am more than certain they dont pay these employees what they are worth. They seem very knowledgeable, and should be paid as such.
  • JT
    J.V TV
    Nov 11, 2025
    1.0
    Came in a while back I was on this side of town so i decided to go here because it was close .I went in to return a part a lady told me I had to go to the autozone I got it from .Mind you I had receipt in hand and part was brand new.This is a corporation I can go to any autozone in the world and return that part

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Houston?

AutoZone Auto Parts in Houston is open Monday to Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 10:00 PM.

Where is AutoZone Auto Parts located in Houston, TX?

It is located at 13855 S Post Oak Rd, Houston, TX, 77045, USA.