Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Westheimer Rd. in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 782-1567.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,101 reviews
5 stars
635
4 stars
191
3 stars
91
2 stars
37
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some employees praised for their friendliness and helpfulness, while others are criticized for rudeness and unprofessional behavior.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and provided excellent assistance, particularly with battery installations and troubleshooting.
Management Issues
The store manager received negative feedback for unprofessional conduct and lack of support for staff, leading to poor customer experiences.
Service Efficiency
Customers reported long wait times and inefficient service, with some expressing frustration over delays and lack of assistance during busy periods.
Product Availability
While many customers found the products they needed, there were complaints about incorrect items being sold and staff not checking inventory accurately.
- CSCarlos SanchezNov 9, 20255.0They were very attentive and, importantly, I found the spare parts.
- CCcarlaNov 3, 20255.0Keana, was absolutely outstanding and we are so ever thankful for her great customer service and support! Staff was also very helpful. Hablan español también! ☺️
- FHFrank HOct 28, 20251.0Gabriel was extremely rude. After I purchased an item and was given the wrong part with little to no help the first time . I came back for a refund, I understand there is a process, but having a team member that is very hostile and aggressive towards the customer is not professional at all. I understand this location has always been the worst representation of what autozone can offer, but having a team member that just cuts off the customer while speaking or raising his voice at them while rushing out and leaving mid sentence is not a way to attract business. HUGE THUMBS DOWN, ill start going to O'Reilly's if it means not having to deal with disrespectful staff. Store manager was there aswell and made it seem as if he had no clue his team member was being rude, he didn't help the matter either at all. Hopefully this gets the attention of someone that can teach them manners or proper customer service. Very unprofessional. It was not even busy . Tues, oct 28 4:15 pm. After being on hold for 50 minutes, no help
- JJJoeOct 27, 20255.0Had my battery die on me this morning and went to Autozone. Staff was extremely friendly & helpful, special kudos to Jason for helping me with the installation of the new battery into my vehicle. He was extremely friendly & professional. It was a rough way to start a Monday morning but he was a huge help!
- CPCody PaschallOct 23, 20255.0Daniel is a great employee. Helped me and my gf out when we BOTH were having car battery issues. Thank you!!
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM.
Is AutoZone Auto Parts open on Sundays?
Yes, AutoZone Auto Parts is open on Sundays from 8:00 AM to 10:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, the store offers both in-store pickup and same-day delivery services.
What types of auto products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
What brands of auto parts are available at AutoZone Auto Parts?
AutoZone Auto Parts carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Houston?
You can call AutoZone Auto Parts at (713) 782-1567 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located?
AutoZone Auto Parts is located at 7729 Westheimer Rd, Houston, TX 77063, United States.
What nearby places can I visit around AutoZone Auto Parts on Westheimer Rd?
Nearby places include Churrasca Brazilian Steakhouse for dining, Starbucks for coffee, and Luna Pizzeria for pizza, all within the area for convenient visits before or after shopping at AutoZone.
Are there any gas stations close to AutoZone Auto Parts for refueling needs?
Yes, gas stations nearby include Circle K and Valero, which also offer convenience store services.
Can I find other automotive service providers near AutoZone Auto Parts?
Yes, Texas Electronics offers car stereo installation services nearby, and there are other automotive parts stores including another AutoZone and Corner Store gas station nearby.