Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Lockwood Dr in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 672-1813.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
286 reviews
5 stars
170
4 stars
48
3 stars
28
2 stars
9
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Lisa, Jamal, and Damien, while others reported poor service experiences.
Store Cleanliness
The store was frequently noted as clean and organized, contributing positively to customer experiences.
Product Availability
Customers appreciated the availability of parts and the staff's ability to assist in finding the correct items, although there were complaints about stock issues.
Management Issues
Several reviews highlighted dissatisfaction with management and store policies, indicating a need for improvement in customer service protocols.
Mixed Experiences
While many customers had positive interactions, there were significant complaints about rude service and unprofessional behavior from some employees.
- YSYasmani SánchezOct 7, 20251.0Muy mala experiencia no quieren trabajar al parecer luego de compara una correa le pedí un chequeo y la respuesta fue que no que estaba muy ocupado. Nada que le diera un tiempo solo la pala NO . Un vete que eso no lo voy a hacer.
- EHE. S. HudsonSep 16, 20255.0Exceptional service when I visit. Was greeted upon entrance to the store and my questions were answered without making me feel stupid. Ms. Lisa doesn't sell you the most expensive item she has but takes the time to explain the difference in the products. Will definitely be returning again in the future. Evie Hudson
- TGtareznom gJul 25, 20255.0Ubaldo was extremely helpful and was able to answer all my questions on what my car needed fixed! Amazing customer service 👍🏼 Will definitely be coming again
- SHShaunice HughesJul 5, 20255.0Ms. Lisa and Jamal were very helpful today! We were having issues woth our car battery. We drove to thier store today and the help they provided was a relief! If every store provided this level of customer service. They are definitely a dynamic duo!
- DSDavid L ShawApr 23, 20235.0Always a blessing
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM from Monday to Saturday.
What hours is AutoZone Auto Parts open on Sundays?
On Sundays, AutoZone Auto Parts operates from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
Which popular automotive brands are available at AutoZone Auto Parts?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Houston?
You can call them at (713) 672-1813 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located in Houston?
It is located at 4330 Lockwood Dr, Houston, TX 77026, USA.
Are there gas stations near AutoZone Auto Parts where I can refuel?
Yes, nearby gas stations include Texaco Station Houston, Texaco with Techron, and Shell, convenient for refueling before or after your visit.
What dining options are near AutoZone Auto Parts for a meal after shopping?
Nearby restaurants include Wingstop, KFC, Taco Bell / KFC, Hank's Fish Market, and Popeyes Louisiana Kitchen for a variety of dining choices.
Are there any notable services or shops close to AutoZone Auto Parts that customers might find useful?
Nearby services include Priority Tax and Financial Services, Jackson Hewitt Tax Service, Boost Mobile, and Amazon Locker - Ingwer for additional convenience.