AutoZone Auto Parts

4.1
654 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Houston #3135 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (281) 447-2406.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
9711 Antoine Dr, Houston, TX
77086, United States

Hours

Reviews

4.1
654 reviews
5 stars
381
4 stars
132
3 stars
48
2 stars
25
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like D'Angelo, Victor, and Justin for their exceptional service.

Professionalism

Feedback highlighted a mix of professionalism, with some employees demonstrating great respect and care, while others were noted for being rude or unhelpful.

Product Availability

Customers appreciated the variety of parts available, although some expressed frustration over inventory issues and incorrect orders.

Wait Times

Several reviews mentioned long wait times and lines, indicating a need for better staffing during busy periods.

Mixed Experiences

Overall, experiences varied significantly, with some customers having excellent service while others reported unprofessional behavior and dissatisfaction.
  • GM
    Gabriel Moreira
    Nov 17, 2025
    5.0
    Buena atencion
  • MA
    Marisol Aguilar
    Nov 10, 2025
    5.0
    Uf el servicio calificado y profesional. Muchas gracias
  • JT
    Jireh Trees
    Nov 4, 2025
    5.0
    Good customer service. No hassle on warranty items.
  • MM
    Mily
    Oct 31, 2025
    1.0
    Went to the back of AutoZone the commercial area to return some parts for my car for a mechanic shop. Wow, I got cooked in there just for wearing shades and paint clothes. (I was painting outside my house that day, not trying to impress anyone. No idea why that mattered.) They asked some personal questions that felt off I’m someone who values respect and you can’t judge a book by its cover. It was lowkey offensive and honestly embarrassing for me. I brushed it off, but it was very uncomfortable. The worst part? They still got the order wrong after multiple tries. It took constant attempts (days) for them to get the right parts. I have nothing to do with the mechanic shop, but personally, that was very unprofessional coming from a client’s perspective.
  • XC
    Xicotencatl Chavez
    Oct 17, 2025
    3.0
    Just a store nothing different

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Houston, TX?

AutoZone Auto Parts in Houston is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.