Building relationships, not selling vehicles, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. We proudly offer complimentary loan cars, complimentary car washes, and technology consultations
Overall, customers praised the dealership for its exceptional customer service, highlighting the professionalism and attentiveness of staff members.
Sales Experience
Many reviews noted a smooth and enjoyable car buying experience, with several sales representatives being commended for their knowledge and lack of pressure during the sales process.
Service Issues
There were multiple complaints regarding service quality, including overcharging for repairs and unresolved vehicle issues after service appointments.
Transparency Concerns
Some customers expressed dissatisfaction with the transparency of pricing and service recommendations, feeling misled or taken advantage of during their interactions.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews indicating inconsistent service quality and customer care.
JH
Jeff Hubbard
6 days ago
5.0
We bought a beautiful Audi Q5 today and Jon Niskanen and the Sewell crew made it a great experience. I can’t say enough about Jon and the straightforward approach he has. Responsive, thorough, honest and knowledgeable - walking us through the tech before send off was great. If ever in need - don’t hesitate to reach out to Jon and Sewell to make your car buying experience one to remember.
HR
Herlinda Ramirez
Feb 20, 2026
5.0
This is my second purchase from Audi North. I started off with Chase, who was great, but ended up with Drew. You cannot beat the customer service here. Drew was professional, knowledgeable and was working hard to get me the price I was looking for. He also patient to show me all the mechanics and special features of the vehicle. I couldn't be happier with my Audi Q5, and will purchase from them in the future.
MS
Mark Smith
Feb 15, 2026
5.0
I just bought a new car from Sewell Audi North Houston (the fourth new car I've purchased from Sewell) and the experience was outstanding. Jon Niskanen in Sales did an excellent job -- no pressure, honest, and went above and beyond to make sure everything was perfect with the car.
I'm also confident that I'll get great service at Sewell on my cars in the coming years. Andrew Kochman is an outstanding service advisor. I've been bringing my cars to him for years, and I can always count on him to give me straighforward, honest advice. I keep cars for a long time, and it's great to have a service advisor I can trust.
Andrew and Jon exemplify the top-quality customer service that keeps me coming back to Sewell.
HD
Han Dang
Feb 14, 2026
5.0
I’ve purchased multiple vehicles from Audi North Houston, and every experience has been exceptional. The team is professional, transparent, and never pushy—clearly focused on building long-term relationships rather than simply closing a sale. My salesperson, Jon Niskasen, was outstanding, taking the time to ensure we found the perfect vehicle for our needs.
The entire buying process is smooth and efficient, with clear pricing and excellent communication from start to finish. The service department is just as impressive—timely, courteous, and consistently attentive to detail.
RM
Robert Morrissey
Feb 10, 2026
5.0
I like this dealer. Havnt bought a vehicle from them but I get my Audi serviced here… nice waiting area. Generally no wait when you show up (very fluid and organized). Typical dealer prices in repairs but they almost always have a loaner for me to use which is a huge plus. I’d def buy a car from them in the future if the situation arose.
Frequently Asked Questions About Audi North Houston
What are the main business hours of Audi North Houston?
Audi North Houston is open Monday to Friday from 8:00 AM to 7:00 PM, and on Saturday from 8:00 AM to 6:00 PM. The showroom is closed on Sundays.
Where is Audi North Houston located?
Audi North Houston is located at 17815 North Freeway, Houston, TX 77090, USA.
What special services does Audi North Houston offer to customers?
They offer complimentary loan cars, complimentary car washes, and technology consultations to their customers.
How does Audi North Houston prioritize customer relationships?
Their first priority is building relationships rather than just selling vehicles, aiming to create 'Customers for Life' by treating customers and staff with respect.
How can I search for new vehicle inventory at Audi North Houston?
You can search their new vehicle inventory through their website by visiting: http://www.audinorthhouston.com/VehicleSearchResults?search=new
What categories of vehicles and services does Audi North Houston provide?
Audi North Houston is an Audi dealer and car dealer providing automotive sales, parts, and services including auto repair and body shop services.
What are some nearby car dealerships to Audi North Houston?
Nearby car dealerships include Sewell Maserati of Houston, Sewell INFINITI of North Houston, BMW of Houston North, Northside Lexus, and Mercedes-Benz of Houston North.
Are there nearby hotels where customers can stay when visiting Audi North Houston?
Yes, nearby hotels include Fairfield Inn & Suites Houston I-45 North, Hampton by Hilton, Hampton Inn and Suites Houston Cypress Station, and Hilton Garden Inn Houston Cypress Station.
What dining options are available near Audi North Houston?
Outback Steakhouse is a nearby barbecue restaurant where customers can enjoy a meal before or after visiting the dealership.
Does Audi North Houston have an online presence on social media?
Yes, Audi North Houston is on Facebook at https://www.facebook.com/166207217055561 and their Instagram and Twitter handle is 'drivesewell'.
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