Business Details
About
Car Rental Agency
Save time, get great deals and discounts when you book your next rental car with Alamo at Houston Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in TX and abroad at over 1,000+ airport locations.
Location
Hours
Reviews
4.1
1,305 reviews
5 stars
819
4 stars
176
3 stars
73
2 stars
46
1 star
191
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Rental Process
The rental process was generally described as quick and efficient, with easy pickup and return experiences noted by several customers.
Vehicle Quality
Most customers reported receiving clean and well-maintained vehicles, although there were some complaints about not getting the reserved vehicle type.
Pricing Transparency
Customers appreciated the reasonable rates and lack of hidden fees, although some expressed frustration over unexpected deposit requirements.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding specific incidents of poor service and communication issues.
- JGJoseph Ginder5 days ago5.0The workers were very friendly. A shuttle connects the Alamo area to the terminal at Hobby. The driver was very helpful and friendly. On the other hand, there were no cars available when skipping the counter. We had to go into the office, speak with a representative after a short wait in line, and then wait while they brought a vehicle for us. Then the line to exit the lot was slightly backed up. Everyone was very helpful but it was not as fast as one might expect.
- HBhe broussNov 13, 20253.0Extremely smooth return process. However beware: they will charge additionally in the form of a deposit held if you provide flight information that is not on the same day as the rental. Absurd.
- APAnthony PruittNov 11, 20255.0Alamo has been my company of choice for rentals for over 20 years. The staff is amazing, especially the team at Hobby Airport, and they make sure you leave satisfied and anxious to get your trip started.
- SPSamet PaksoyNov 9, 20251.0This branch is a car rental office that only serves airline passengers. But it doesn’t say that anywhere. What a disgrace. They ruined my day. She asked for the original version of my passport, but when I showed a photo of it on my phone, she didn’t accept it. Yes, that was my mistake. I went home, took my passport, and came back. However, when I returned with my passport, he said he couldn’t give me the car because I no longer had a flight from the airport. I wish he had told me that in the first place. This was such a disgrace. If they don’t give the car to every customer, why didn’t he say so at the beginning? The woman who was working there will remember this. I will never forgive her. I lost two hours for nothing, and she didn’t even apologize. When making the reservation online, it doesn’t ask for any flight information… but the staff there demand flight details. It’s ridiculous. They give incomplete information, ask for my original passport, and then still refuse to give me the car. I will never forgive that female employee.
- TBTristan BrittonNov 4, 20255.0Great experience renting from Alamo. Quick shuttle ride, and did the skip the line check in went right out to my car and off to the exit booth where you hand over your ID and are on your way. Checking back in super easy they tell you where to park, you grab your stuff and get in the shuttle Easy peasy!
Frequently Asked Questions About Alamo Rent A Car
What are the operating hours of Alamo Rent A Car at Houston Airport?
Alamo Rent A Car at Houston Airport is open daily from 5:00 AM to 12:30 AM.
Where is Alamo Rent A Car located in Houston?
Alamo Rent A Car is located at 7600 Airport Blvd, Houston, TX 77061, USA.
What types of car rental services does Alamo Rent A Car offer?
Alamo Rent A Car offers economy car rental, vacation car rental, and general car rental services including airport pick up.
Can I book a rental car online for Alamo Rent A Car at Houston Airport?
Yes, you can make reservations online at Alamo's official website for the Houston Hobby Airport location.
What payment options are accepted at Alamo Rent A Car Houston Airport?
Alamo Rent A Car accepts cash, checks, Discover, Mastercard, and Visa for payment.
Does Alamo Rent A Car offer any discounts for active military members?
Yes, Alamo Rent A Car provides discounts for active military personnel.
What other car rental agencies are nearby Alamo Rent A Car at Houston Airport?
Nearby car rental agencies include Enterprise Rent-A-Car, National Car Rental, Budget Rent A Car, Avis Car Rental, and Payless Car Rental.
Are there convenient airport parking options near Alamo Rent A Car Houston Airport?
Yes, nearby parking options include The Parking Spot, The Parking Spot 2, and the Cell Phone Lot, which also offers airport shuttles.
What accommodations are available near Alamo Rent A Car Houston Airport?
Nearby hotels include Quality Suites Houston Hobby Airport and Super 8 by Wyndham Houston Hobby Airport North, ideal for travelers.
Are there any services related to automotive or vehicle maintenance near Alamo Rent A Car?
Yes, nearby automotive services include Alamo Collision Center (auto body shop) and various truck rental agencies like Ryder Truck Rental and Budget Truck Rental.