Advance Auto Parts

4.4
236 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1120 W 11th St in Houston offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1120 W 11th St, Houston, TX
77008, United States

Hours

Reviews

4.4
236 reviews
5 stars
167
4 stars
34
3 stars
9
2 stars
5
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting their helpfulness, knowledge, and willingness to go above and beyond.

Product Availability

Customers frequently noted that the store had a good selection of parts and products in stock, making it a reliable choice for auto needs.

Mixed Experiences

While most reviews were positive, some customers reported issues with warranty claims and customer service, indicating inconsistency in experiences.

Efficiency

Several reviews mentioned quick service and efficient problem-solving, particularly regarding battery replacements and other auto repairs.

Friendly Atmosphere

The store was described as having a friendly and welcoming environment, with staff who were approachable and eager to assist.
  • DS
    Debra Serna
    Oct 30, 2025
    5.0
    This store is amazing great customer service by Bobby ..always looking at for you always goes above and beyond for he customers outstanding!!
  • JR
    Jalen Radford
    Oct 22, 2025
    5.0
    They giving out free candy if you come give a review ! Check them out
  • TD
    Tierra Dykes
    Oct 20, 2025
    5.0
    Justin gave great customer service
  • KC
    Kristina Crane
    Oct 14, 2025
    5.0
    Marcus helped me today, he was awesome, super helpful and saved me today! So grateful!
  • RR
    richgoen
    Sep 30, 2025
    5.0
    Wayne offered excellent customer service today! He trouble shot the problem with my battery and took the time to repair it for me. I thought the days of good customer service were over, but today I was pleasantly surprised. Thank you!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*