Advance Auto Parts

4.4
242 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1120 W 11th St in Houston offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1120 W 11th St, Houston, TX
77008, United States

Hours

Reviews

4.4
242 reviews
5 stars
173
4 stars
34
3 stars
9
2 stars
5
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting their friendliness, helpfulness, and willingness to go above and beyond.

Product Availability

Customers frequently noted that the store had a good selection of parts and products in stock, making it a reliable choice for auto needs.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding warranty issues and customer service inconsistencies.

Efficiency

Several reviews mentioned quick service and efficient problem-solving, with many customers appreciating the speed of service during their visits.
  • FS
    Fabiola Silva
    3 days ago
    5.0
    Great customer service!
  • AC
    Alex Chavez
    3 days ago
    5.0
    One of the best costumer service clean store amazing people
  • RO
    Rick Owen
    Jan 2, 2026
    5.0
    On January 1, two Auto Parts workers helped me to replace a burned-out headlight bulb. The 1st replacement bulb did not fit the socket, so with no hesitation they quickly found another that fit ( explaining how the error was made ). All the time I was with them we joked about the weather. I really appreciated how they talked with me and made me feel comfortable ( being 73 years old). I left the store laughing ! Thank you for such kind workers helping me .
  • 3V
    3dPros VirtualTours
    Dec 30, 2025
    5.0
    I walked in and was immediately pleased with the service. The employees were friendly and very helpful, and everything was handled quickly and efficiently. Overall, I was very happy with the fast service.
  • DD
    Debra Dodds
    Dec 19, 2025
    5.0
    Easy online ordering and in store pickup. Organized store with friendly service staff.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*