Advance Auto Parts

4.4
345 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 8650 Jones Rd in Houston offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
8650 Jones Rd, Houston, TX
77065, United States

Hours

Reviews

4.4
344 reviews
5 stars
247
4 stars
45
3 stars
12
2 stars
9
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Christian, Tony, and Jamal.

Efficiency

Customers frequently noted the quick service and efficient problem-solving, especially regarding battery replacements and part installations.

Product Knowledge

Many reviews highlighted the staff's expertise in identifying and recommending the right parts for various car issues.

Teamwork

Several customers appreciated the collaborative efforts of the staff, indicating a strong team dynamic that enhances the customer experience.

Mixed Experiences

While most feedback was positive, a few customers reported instances of poor service due to staff being unavailable or inattentive.
  • KR
    Kristina Rodriguez
    1 day ago
    5.0
    I have been to this store multiple times over the last few weeks but today Jackie helped me. She was superb and was able to assist me. She was friendly, nice and took care of me in a very timely manner. The best customer service I have received here over the last few weeks. Thank you Jackie!!
  • QS
    Quenton Schneider
    3 days ago
    5.0
    Jamal was extremely helpful. Really appreciate him getting my car fixed fast and efficiently.
  • AA
    Amr Ahmed
    Nov 12, 2025
    5.0
    Great service from Jamal Ponder very informative explaining to me how to change the battery very kind and helpful
  • RR
    Ronaldo
    Nov 8, 2025
    5.0
    I own a shop down the street and most of the time they have my parts I specialize in hybrid vehicles so most of the parts are either dealer item or online. The store is literally close to my shop so it’s my first line of supply if they have parts
  • CW
    Corina Wolf
    Nov 1, 2025
    5.0
    I didn’t get their names, but it was a Young African-American gentleman and an African-American lady worked in the evening 6:30pm November 1. They were amazing so polite so helpful changed out my battery they one to 10 they were a 10 greatly appreciated.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*