Advance Auto Parts

4.1
282 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1821 W Mount Houston Rd in Houston offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1821 W Mount Houston Rd, Houston, TX
77038, United States

Hours

Reviews

4.1
282 reviews
5 stars
174
4 stars
41
3 stars
20
2 stars
15
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly mentioning employees like Timothy and Johnathon for their exceptional service.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to assist with various automotive needs, enhancing their shopping experience.

Mixed Experiences

While many reviews were positive, some customers reported poor service and unhelpful attitudes from certain employees, indicating inconsistency in customer interactions.

Product Availability

Customers appreciated the availability of parts and products, although some expressed frustration when specific items were out of stock.

Store Environment

The store was described as busy, with some customers noting issues with wait times and staff availability during peak hours.
  • KM
    K & T M
    Nov 14, 2025
    5.0
    Jesse from store 6533 was very helpful and knowledgeable of what I needed today great job
  • JG
    Jovette Giles
    Nov 11, 2025
    5.0
    Jonathan was a great! He replaced my 2 air filters and explained that I had a engine air filter vs a cabin air filter. I learned something new today. He is very friendly and knowledgeable! Great asset to the company 💪🏾🙌🏾👏🏾
  • JJ
    Jamarcus Jackson
    Oct 31, 2025
    5.0
    Jesse is a helpful hand an cooperative……cool dude
  • AC
    Angel Cisneros
    Oct 19, 2025
    5.0
    Appreciate the helpful information from Jesse who helped me assure my purchase was the correct and most effective solution to my issues was necessary
  • DM
    Dania Munoz
    Oct 16, 2025
    5.0
    I have been going to this Advance Auto Parts , for the last 11 year and a half and could be happier with the every single visit experience , everybody is so friendly and nice . Miss Brianna helped today . She was super sweet and efficient 💯 I will always come here, keep the great job guys ! Thank you ! Hey Guys make sure You go visit them , you ‘ll get FREE candies 🍭 🍬 as long as you submit your review .

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*