Advance Auto Parts

4.1
285 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1821 W Mount Houston Rd in Houston offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1821 W Mount Houston Rd, Houston, TX
77038, United States

Hours

Reviews

4.1
285 reviews
5 stars
175
4 stars
42
3 stars
21
2 stars
15
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Jesse, Jonathan, and Timothy for their excellent service.

Knowledgeable Staff

Numerous reviews noted the staff's knowledge about products and services, with several customers appreciating the informative assistance they received.

Mixed Experiences

While many reviews were positive, some customers reported poor service experiences, including dismissive attitudes and unhelpful interactions.

Store Environment

The store was described as busy and sometimes understaffed, leading to longer wait times and occasional service issues.
  • JP
    Jose Plascencia
    Dec 30, 2025
    5.0
    Great service from Jesse
  • CM
    C Mqz
    Dec 12, 2025
    3.0
    Personal no es amigable, te atienden sin hablar. Como puedo ayudarte? Fue todo lo que escuché cuándo me atendieron. Recogí mi pedido firme la nota, agradeci después de firmar, pero no volví a escuchar palabra de quien me atendió.
  • KM
    K & T M
    Nov 14, 2025
    5.0
    Jesse from store 6533 was very helpful and knowledgeable of what I needed today great job
  • JG
    Jovette Giles
    Nov 11, 2025
    5.0
    Jonathan was a great! He replaced my 2 air filters and explained that I had a engine air filter vs a cabin air filter. I learned something new today. He is very friendly and knowledgeable! Great asset to the company 💪🏾🙌🏾👏🏾
  • JJ
    Jamarcus Jackson
    Oct 31, 2025
    5.0
    Jesse is a helpful hand an cooperative……cool dude

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*