Advance Auto Parts

4.2
352 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 13402 State Highway 249 in Houston offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
13402 State Highway 249, Houston, TX
77086, United States

Hours

Reviews

4.2
352 reviews
5 stars
214
4 stars
65
3 stars
35
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Gabby, Alex, and Viviana for their exceptional service.

Staff Knowledge

Several reviews noted that staff members were knowledgeable about products and provided valuable assistance, although some mentioned a lack of expertise among certain associates.

Service Speed

Customers generally reported quick service, though there were instances of long wait times due to insufficient staffing.

Store Conditions

The store was frequently described as clean and well-stocked, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, some customers expressed dissatisfaction with specific incidents of poor service or unhelpful staff.
  • AR
    Alma Rebollar
    1 day ago
    5.0
    Oscar changed the battery of my car. He was very profesional, respectful and helpful. He definitely knew what was he doing. I will definitely go back to this store. Costumer service was excellent!
  • RR
    rose rodriguez
    3 days ago
    5.0
    just around the corner from my house i love that it’s convenient and the staff is friendly. Bibi greeted me and she helped me find the right parts for my car and i left with everything i needed no second trips for me. thank you !
  • AC
    Alex Chavez
    3 days ago
    5.0
    Great store best customer service clean store the best
  • SD
    Saul D
    3 days ago
    5.0
    I went to get a battery for my car and was given great customer service and even help me install it!
  • KK
    Kristina
    Dec 15, 2025
    1.0
    Oscar rather text on his phone and have customers waiting in line instead of helping.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*