Advance Auto Parts

4.3
176 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 12611 Market Street Rd in Houston offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
12611 Market Street Rd, Houston, TX
77015, United States

Hours

Reviews

4.3
174 reviews
5 stars
116
4 stars
28
3 stars
10
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude or unhelpful.

Product Availability

Customers frequently noted issues with product availability, including incorrect online orders and stock shortages.

Staff Knowledge

Some staff members were highlighted for their expertise and willingness to assist, while others were described as lacking knowledge.

Store Environment

The store was generally described as clean and organized, but some customers reported negative experiences with staff attitudes.
  • DN
    David Newman
    Nov 20, 2025
    5.0
    Guy was awesome behind the counter helped me out with reconstruct a spotlight for my boat with switches connections
  • AF
    Angel Fields
    Nov 14, 2025
    5.0
    Ms Angie and Mr. Glenn great customer service. We will definitely be back. They were very helpful and curious. I am very pleased with the service they gave me today..
  • AG
    alaattin güngör
    Oct 23, 2025
    1.0
    When I check most of reviews , I see everybody had same horrible customer service, I been there one time earliest time morning and there was no customer inside and they were like” don’t bother us “,I said good morning bla bla lady was busy she didn’t care and the man was on the phone with someone I wait around 6-7 minutes then left even while I leaving they both saw me I m pissed off nobody try to talk with me to help , don’t bother this guys please let them they enjoy their day
  • FJ
    felix Jacobo
    Oct 16, 2025
    1.0
    The workers don't help they are just standing around
  • AR
    Angel Rivera
    Sep 11, 2025
    1.0
    De lo peor fui antes de que cerrarán y salieron para decirme que ya estaba ccmerrado y aun faltaba tiempo gente mamona

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*