Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 11900 Bissonnet St in Houston offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
3.9
366 reviews
5 stars
183
4 stars
77
3 stars
34
2 stars
16
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees are praised for being helpful, while others are criticized for rudeness and lack of knowledge.
Product Availability
Customers frequently report issues with product availability, stating that items listed online are often not in stock.
Pricing
Several reviews mention that prices are considered high compared to competitors, with some customers opting for alternatives like Amazon.
Store Experience
Inconsistent experiences reported; some customers appreciate the friendly atmosphere and helpful staff, while others describe long wait times and poor service.
Knowledge of Staff
There are complaints about staff lacking product knowledge, leading to frustration among customers seeking assistance.
- JNJuan jose Naranjo6 days ago1.0Estuve como 5 minutos en la caja nadie se acercó a atenderme 18 de nov.315 pm estaba solo solo atendían las llamadas ala gente
- MFMonterroso FamilySep 2, 20251.0Comercial mala atención hay 2 operadores y ninguno te pregunta que necesitas mal muy mal
- DHDonita HoldenJun 29, 20254.0The workers here are helpful. I get most of my vehicle necessities here.
- MLMiguel Angel LaínezJun 14, 20255.0Muy responsable y conocedor de su trabajo
- AHAhmed HassanJun 6, 20251.0Horrible associate service and very unprofessional wanted to sell me used part as new part even though it showed on the screen that he have 5 in stock. But he wanted to get rid off the used one that he has and he think am a dumb or somthing and when I told him I don't want it he gave me an attitude...if there is zero star I would give it to this location
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 11900 Bissonnet St offer regarding car batteries?
We offer free battery installation with purchase, free battery testing, and free battery recycling, regardless if you bought it from us. Exclusions may apply.
Can I get my engine codes scanned at Advance Auto Parts?
Yes, our Team Members can scan your engine codes for free. Exclusions may apply.
Does Advance Auto Parts install windshield wipers?
Yes, we provide free windshield wiper installation with purchase. Exclusions may apply.
What are the store hours for Advance Auto Parts on weekends?
On Saturdays, we are open from 7:30 AM to 8:00 PM, and on Sundays, from 9:00 AM to 7:00 PM.
What payment options are accepted at this Advance Auto Parts location?
We accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location.
Can I recycle used motor oil at Advance Auto Parts?
Yes, we offer free recycling of used motor oil. Exclusions may apply.
What nearby dining options are there around Advance Auto Parts on Bissonnet St?
Nearby you can visit Sonic Drive-In for fast food, Texas Halal Pizza & Restaurant for pizza, Taco Cabana for Mexican food, and Bundu Khan Kabab House for Pakistani cuisine.
Are there any automotive repair services near Advance Auto Parts?
Yes, B&D Auto Repair and Houston Supreme Automotive are nearby for additional automotive repair needs.
What other automotive-related businesses are located near Advance Auto Parts?
Nearby you can find car dealers like Kayode And Simbat Ventures, AnPhat Auto Sales Inc, and IMAJ, as well as automotive storage at Mid West Auto Storage.