Advance Auto Parts

4.3
245 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5511 Airline Dr in Houston offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5511 Airline Dr, Houston, TX
77076, United States

Hours

Reviews

4.3
245 reviews
5 stars
163
4 stars
40
3 stars
16
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide knowledgeable service.

Product Availability

Customers frequently noted that the store had a good selection of parts and often had what they needed in stock.

Pricing

While some reviews mentioned competitive pricing, others expressed concerns about high prices compared to competitors.

Mixed Experiences

A few customers reported negative experiences with service quality and product issues, indicating inconsistency in customer care.

Fast Service

Several reviews highlighted the quick service and efficiency in handling customer requests.
  • CR
    Carlos Roman
    Nov 13, 2025
    1.0
    Poor customer service
  • JC
    Jesica Chavira
    Nov 10, 2025
    1.0
    They said I couldn’t return this because it was “ open the two ladies that were there sold me the wrong item . It was a rear light of the car the ladies had no idea what they were selling to me the sold me the wrong iteam and they did'nt want to exchange it what i was supposed to do with it ? Will not recommend this place , no wonder it’s always empty /bad service .
  • TM
    Theresa Martinez
    Oct 22, 2025
    5.0
    I needed a new battery and Mireya was the best help ever. I knew nothing about batteries. She helped me pick one and installed it in for me for free.
  • OO
    Oopsie Oops
    Oct 18, 2025
    5.0
    I came in to ask about some oil for the car and the workers are quite fast well mannered and great at explain the multiple deals available! Great job to Mrs Thomas and Mr. Tamez!!!!
  • MS
    Mr Sanchez
    Oct 14, 2025
    5.0
    great service and the part I was looking for was cheaper than other auto parts stores

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*