Advance Auto Parts

4.1
301 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 6220 Telephone Rd in Houston offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6220 Telephone Rd, Houston, TX
77087, United States

Hours

Reviews

4.1
301 reviews
5 stars
184
4 stars
57
3 stars
16
2 stars
3
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Janet, Tracy, and Brandon, highlighting their willingness to assist and provide excellent service.

Staff Knowledge

Customers frequently noted the staff's knowledge about parts and products, with several mentioning specific employees who provided valuable assistance.

Inconsistency

Some reviews indicated issues with service consistency, including long wait times and unhelpful staff during busy periods, leading to frustration among customers.

Product Availability

Several customers experienced problems with product availability, particularly with online orders not being fulfilled or items not being in stock despite showing availability.

Store Environment

The store was generally described as clean and well-organized, although some customers reported issues with staff engagement and responsiveness.
  • EA
    Eduardo Andablo
    5 days ago
    5.0
    Janet was real helpful and professional real good employee needs raise for real good customer survice
  • AB
    April Byles
    Nov 14, 2025
    5.0
    Every time I come here the people are very friendly people to help me out with my car battery. Franklin took the time to help me out today and was very fast and kind person . I recommend this place to anyone I know .
  • JW
    James Whiteside
    Nov 5, 2025
    5.0
    Ms Janet was excellent with helping me look for my part even though you guys didn't have it in stock. Iw as very please with her service. Thank you
  • MM
    michael mcdonal
    Oct 31, 2025
    5.0
    Im a truck driver with a small fleet of trucks out south houston i will say Best Customer service I experienced With Tracy.
  • JA
    Jose Juan Martinez Afre
    Oct 23, 2025
    5.0
    Excelente servicio de parte de Janet

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*