Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4415 Telephone Rd in Houston offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
262 reviews
5 stars
145
4 stars
49
3 stars
23
2 stars2
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members like Tyler, Cheyenne, and Lili, highlighting their excellent service.
Product Availability
Customers expressed frustration over the store's inventory issues, noting that items were often out of stock or not available.
Management Issues
Several reviews mentioned poor management and unprofessional behavior from certain managers, leading to negative customer experiences.
Mixed Experiences
While some customers reported great service, others experienced rude staff and inadequate assistance, indicating inconsistency in service quality.
Store Environment
The store was described as accessible and well-arranged, but some customers noted a lack of staff leading to long wait times.
- JSJamarcus StewartNov 26, 20255.0Lily and Cheyenne were awesome very helpful and deserve commission for each sale!!!
- AHAnna HinojosaNov 9, 20255.0Thank you so much Saul! Completely helpful and patient. Will be coming back with all my needs
- ABApril BylesNov 8, 20255.0Edward has great customer service and helped me with a lot , I appreciate him for being a good person to me and he was very kind . I would recommend this place to my friends and family .
- ECErik CastilloOct 31, 20255.0Cheyenne was very very helpful today with us….she’s great!!!
- DSDavid SampsonOct 23, 20255.0This location is awesome! Always at the ready with exactly what part & Tyler is very knowledgeable of the store and products. Customer Service is excellent!!!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What automotive products does Advance Auto Parts in Houston stock?
Advance Auto Parts stocks new auto parts and accessories such as batteries, oil filters, motor oil, brakes, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts install car batteries?
Yes, Advance Auto Parts offers free battery installation with purchase. They also provide free battery testing and recycling services.
Can I get my check engine light scanned at Advance Auto Parts?
Yes, team members at Advance Auto Parts can scan your engine codes for free.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location.
What are the store hours for the Houston Advance Auto Parts on Telephone Rd?
The store is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
What payment methods are accepted at Advance Auto Parts?
Advance Auto Parts accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Do you offer any discounts on purchases?
Advance Auto Parts offers a 10% military discount for active duty and veteran service members.
Where is Advance Auto Parts located in Houston?
Advance Auto Parts is located at 4415 Telephone Rd, Houston, TX 77087.
What nearby places can I visit before or after shopping at Advance Auto Parts?
Nearby places include Gulfgate Center for shopping, Lesly’s Bakery for cupcakes and smoothies, and Kazzabe Honduras restaurant for dining. These can offer convenient options for food and shopping around your visit.
Are there useful nearby automotive services close to Advance Auto Parts?
Yes, nearby automotive services include Stubbs Harley-Davidson motorcycle dealer and repair, Leon’s Tire Shop for tire services, and Auto Air Conditioning Center for HVAC and auto repairs. These locations might help with comprehensive vehicle care around your visit.
Can nearby public or transport-related services help me easily access Advance Auto Parts?
Yes, the UPS Access Point nearby can assist with shipping or receiving automotive parts or orders. Also, the location has free parking and curbside pickup to support easy access by car.