Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 12296 Veterans Memorial Dr in Houston offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Many customers praised the exceptional customer service provided by staff members, particularly Consaundria, Shanda, and Cassandra, highlighting their helpfulness and friendliness.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to assist with finding the right parts and providing valuable advice.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences, including issues with store hours and return policies.
Store Environment
The store was described as welcoming and friendly, although there were mentions of slow service and crowded conditions.
KG
Keoirl Green
5 days ago
5.0
Wonderful service love the energy thanks Ms.Consaundria
DJ
Derrick Jackson
Feb 13, 2026
5.0
This 5 star review is for Consandria, I would have gone somewhere else and paid more if not for her.
SS
Stan
Feb 8, 2026
5.0
Excellent experience at Advance Auto Parts! Consaundria provided top-tier customer service — she was professional, knowledgeable, and went above and beyond to make sure I got exactly what I needed. Fast, friendly, and hassle-free service. I’ll definitely be coming back thanks to her outstanding help. Highly recommend this location!
DB
Drew Brown
Feb 4, 2026
5.0
Consaundria - Was awesome and personable, and had such a warm
Presence, felt like I was talking to my auntie ⭐️⭐️⭐️⭐️⭐️
DG
Daniel Garcia
Feb 4, 2026
5.0
Awesome customer service at both the front counter and the commercial side! They have everything you could want, and if they don’t, they’ll help you find it or direct you to the right place. Consaundria is always super cheerful and friendly, plus she knows a ton about anything and everything related to cars.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts offer for batteries?
Advance Auto Parts offers free battery installation with purchase, free battery testing and recycling services.
Can Advance Auto Parts recycle used motor oil?
Yes, they offer free used motor oil recycling.
Does Advance Auto Parts install windshield wipers?
Yes, they offer free windshield wiper installation with purchase.
Can a Team Member scan my vehicle's engine codes at Advance Auto Parts?
Yes, team members can scan engine codes for free in-store.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for Advance Auto Parts at 12296 Veterans Memorial Dr?
Monday through Saturday: 7:30 AM to 8:00 PM; Sunday: 9:00 AM to 7:00 PM.
Is parking available at the Advance Auto Parts location?
Yes, there is free parking lot available and wheelchair accessible entrance and parking.
How can I shop online and pick up at Advance Auto Parts?
You can buy online and pick up in-store in 30 minutes via their online shop link.
What are some nearby restaurants customers can visit before or after shopping at Advance Auto Parts?
Nearby restaurants include Capitan Seafood Kitchen, China Kitchen, Sam's Country Bar-B-Q, and Taqueria El Agave Jalisco.
What nearby services can customers use in the area around Advance Auto Parts?
Nearby services include UPS Access Point for shipping, Jackson Hewitt Tax Service for accounting, and Power Mechanic Auto Services for vehicle repairs.
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