Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 11104 Airline Dr in Houston offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
217 reviews
5 stars
135
4 stars
44
3 stars
11
2 stars
4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Jonathan and Gabriel received praise for their helpfulness, others like Jose were criticized for rudeness and poor communication.
Product Returns
Customers expressed frustration with the return policy and experiences, particularly regarding difficulties in returning items and receiving refunds.
Employee Knowledge
Several reviews highlighted the staff's knowledge and ability to assist customers effectively, with many noting that employees provided valuable advice and support.
Store Environment
The store environment received mixed reviews, with some customers describing it as friendly and helpful, while others reported negative experiences with employee attitudes and service.
- RGRegia La GirlDec 31, 20255.0O my Goodness 👏🏻 I really recommend Jose’s Service the store manager. 🌟🌟🌟🌟🌟 defenetly Awesome customer service
- RDRonald DAscoliDec 27, 20255.0Gracias Felipe y Mireya
- KKKarinaDec 9, 20251.0Employee Alma always has an attitude responding bad to customers has not only done it to me but seen she does to other customers as well don't know why they have her working there with the customer service she has
- CMcorey mooreNov 30, 20251.0Refused to refund me, I purchased a Bluetooth Code Reader on the 29th NOV , it was very slow to read codes for my cars, the product doesn’t fit my need. I brought the receipt, the box and all products to return ON the 30th NOV. They refused to accept my return. The manger knowing English chose to pretend to not know Spanish. Very terrible service ! Will be rewriting to corporate
- KBKalee BrownAug 15, 20255.0Henry was amazing! He was very helpful and made us feel like we were family!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 11104 Airline Dr offer related to car batteries?
We offer free battery testing, free installation with purchase, and free recycling of car batteries. We also sell replacement batteries from top brands.
Can Advance Auto Parts install my windshield wipers?
Yes, we provide free windshield wiper installation with purchase, subject to exclusions.
Does Advance Auto Parts perform vehicle repairs like brake or alternator installations?
No, we do not perform repairs or install brakes or alternators; however, we sell replacement parts in-store and online.
What are the store hours for Advance Auto Parts at 11104 Airline Dr in Houston?
We are open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:30 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup or in-store shopping?
Yes, we offer curbside pickup and in-store shopping services for your convenience.
What payment methods are accepted at this Advance Auto Parts location?
We accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any discounts offered by Advance Auto Parts?
We offer a 10% military discount for active duty and veteran service members.
What nearby places can I visit before or after shopping at Advance Auto Parts on Airline Dr?
Nearby places include Family Dollar for groceries and discount shopping, Pollos Asados El Regio if you're looking for Mexican food, and Aroma Lavanderia or WashNow Laundry and Dry Cleaning for laundry services.
Are there nearby medical or dental services close to Advance Auto Parts at 11104 Airline Dr?
Yes, you can visit Avion Dental for dental needs or the Airline Medical Clinic for general medical services, both conveniently located nearby.
Can I find shipping or courier services near Advance Auto Parts on Airline Drive?
Yes, the UPS Access Point location nearby provides courier and shipping services for your package needs.