DeMontrond Volvo Cars

Reviews

• EK

  Ell K

  Mar 26, 2026
  5.0
  Good place to get a car
• MC

  Michael Cunningham

  Mar 24, 2026
  5.0
  My sales representative, Megan, was exceptional—professional, knowledgeable, easy to communicate with, and truly committed to helping me find the right vehicle. Within ten minutes, Megan and her manager were able to put together the exact deal I had been trying to secure elsewhere, and the entire process was smooth, transparent, and completely stress‑free. Because of the high level of service I received, I fully plan to return to this dealership for future purchases, and Megan will absolutely be the person I work with again. Their honesty and professionalism made all the difference.
• JR

  John Riley

  Mar 17, 2026
  1.0
  The parts department has no structure, every time I call them to get a part for either myself or the business they leave you on hold for 30 minutes and will not call you back even when they say they will. They sound dead on the phone and only care about clocking out time. By far one of the worst parts departments I’ve encountered throughout all of Houston.
• RC

  Ray Cross

  Mar 17, 2026
  5.0
  I wished I could give them 10 stars, Robert Forman has been taking care of me for a long time. Always helpful He is the best of the best
• EL

  Esther Lin

  Feb 26, 2026
  2.0
  Found out recently my Volvo has two batteries. I wasn’t sure which one was doing dead so I came out to get my battery checked. I spoke to two people, Ken and the sales manager. They were awesome to chat with. Felt very comfortable while I was there. They even washed my car when returning it to me. However, when I got home, I realized a part of my interior cover was ripped, a clip was missing and my trunk wouldn’t close without me having to slam it. I understand everything they did was complimentary but I don’t understand how you would take my car apart then return it with issues. Issues I could thankfully fix myself. They told me the main battery needed replacing (~$600) when I tested the main battery and it’s perfect. They told me it was too complicated to fix myself. It was the auxiliary battery that needed a replacement which we ended up fixing ourselves for $180. Overall happy with the friendly service - but disappointed with the lack of knowledge I would expect from a Volvo dealership.

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