Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Highland Village today.
Location
Hours
Reviews
4.9
633 reviews
5 stars
618
4 stars6
3 stars2
2 stars1
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly John and Cris, for their helpfulness, friendliness, and professionalism.
Honesty
Many reviews highlighted the honesty of the service, with staff not upselling unnecessary services and providing clear explanations.
Efficiency
The business is noted for its quick service, with many customers appreciating the timely completion of repairs and inspections.
Knowledgeable Staff
Customers found the staff to be knowledgeable, providing thorough explanations and advice regarding vehicle maintenance.
Value for Money
Several reviews mentioned fair pricing and good value for the services provided, with many customers feeling they received quality work for a reasonable cost.
- MFMary Fair1 day ago5.0Excellent service. Cris made sure I was taken care of promptly, and called me as promised on an estimate. This is the cleanest automotive repair shop I've ever been to.
- CHCheryl Hill5 days ago5.0Mr. Burt at Brakes Plus on Justin Road in Highland Village was an outstanding service advisor. He took his time explaining the costs associated with my car issues, and there was absolutely no pressure to make immediate repairs. If you’re looking for a trustworthy shop with fair pricing, this is the place to go. Cheryl Hill
- MFMark Fitzgibbons6 days ago5.0Burt truly exemplifies professionalism, responsiveness, customer service. He can shift his explanations to be as simple or detailed as you want. Everyone at this location provides clear options, honest advice if you want it, fair prices, good work, timely completion — this is the place to go for all your auto servicing needs.
- ANAlex NorthNov 17, 20255.0Very professional, knowledgeable and friendly. John is an asset to this company. Booked my car in immediately. Kept me up to date and completed the job in a timely manner. I highly recommend them.
- CSCheryl SmallNov 17, 20254.0Thanks to Burt who I was beautifully greeted by and received my options and pricing on the work my vehicle needed. All the staff were quick to respond to incoming customers, seemed genuinely happy to be there to assist wherever needed. Pricing was exactly, and fair, for what I estimated the job to be. My only issue was timing. I was told it would take about an hour and it was almost two hours. I will return for future services.
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Highland Village offer?
Brakes Plus offers services including wheel alignment, brakes, oil change, suspension repairs, state inspections, battery replacement, wiper blades, vehicle maintenance, air conditioning services, and more.
What are the opening hours for Brakes Plus in Highland Village?
Brakes Plus is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and is closed on Sundays.
Which payment options are accepted at Brakes Plus in Highland Village?
Brakes Plus accepts American Express, Cash, Discover, Financing, MasterCard, and Visa.
Where is Brakes Plus located in Highland Village?
Brakes Plus is located at 2374 Justin Rd, Highland Village, TX 75077, USA.
Is Brakes Plus open on major holidays?
No, Brakes Plus is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
How can I make a reservation or appointment at Brakes Plus Highland Village?
You can make a reservation online at https://www.brakesplus.com/stores/Highland-Village/tx/0348.
What should I expect about quality and service at Brakes Plus?
Brakes Plus prides itself on installing quality products with world-class service at a great price, focusing on building strong relationships with customers.
Are there nearby restaurants where I can eat while my car is being serviced at Brakes Plus?
Yes, nearby restaurants include First Watch - Flower Mound for breakfast and brunch, Papa Johns Pizza for quick meals, and Hummus Republic for Mediterranean cuisine.
Is there a place nearby Brakes Plus where I can enjoy a refreshing drink?
Yes, Feng Cha Flower Mound nearby offers bubble tea, tea, and smoothies, which is a great spot to relax while your vehicle is serviced.
What nearby services can complement my visit to Brakes Plus?
You can visit The UPS Store 3635 for printing and packing supplies or Glamour Threading Salon & Spa for beauty services after your car service appointment.