Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Hempstead, TX!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
292 reviews
5 stars
162
4 stars
64
3 stars
19
2 stars
9
1 star
38
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Overall, customers noted that the facility, including restrooms and showers, was generally clean, although there were some complaints about overflowing garbage and inconsistent maintenance.
Customer Service
Feedback highlighted a mix of experiences with staff, with some praising friendly and helpful employees, while others reported rude service and poor management.
Food Quality
Customers expressed dissatisfaction with food availability and quality, particularly regarding the Dunkin' coffee and hot food options, with several instances of items being out of stock.
Parking Issues
Several reviews mentioned that parking was limited and congested, particularly for truck drivers, indicating a need for better space management.
Shower Experience
The showers received positive remarks for being spacious and clean, although there were occasional complaints about water temperature and maintenance.
- KWKimberly willsDec 24, 20255.0Very clean!!! The staff was very friendly. A wide variety of merchandise to choose from. Restroom was very clean!! Wish all stops could be like this!
- SHSummer HatcherDec 7, 20251.0I purchased breakfast from the hot food cabinets at the pizza counter. I sat down w my son to share the food and Manager JUSTIN came in from the customer side, opened the hot food cabinet and ate tater tots from the tray inside the cabinet, hurried to shut the cabinet, turned to the register person and laughed and said "did you see that?" Then he reopened it and as he was leaned into the open cabinet, he began alternating touching his face, chewing the stolen tator tot, talking to the team member on the otherside of the line, and picking up other food items to "inspect" them. It was really gross watching him cross contaminate that cabinet while eating the food I just pulled from the cabinet. Please do better because I was the one who saw that.
- KKKanaksNov 20, 20255.0This review is for the young woman named Mary. She has a great personality and great customer service. This the kind of person I would want working at my business. Right on Mary keep up the great work and positive attitude and keep smiling.
- RVryan vNov 15, 20255.0Showers are nice. Usually alot of parking is open. Food isn't the healthiest but its something when you're hungry.
- DHD HoopSep 26, 20251.0Water in fuel. Plan on changing filters
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in Hempstead, TX offer to travelers?
Pilot Travel Center in Hempstead offers gasoline, diesel, DEF with high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee. Amenities include diesel lanes, CAT scales, laundry, and more.
Is the Pilot Travel Center in Hempstead open 24/7?
Yes, the Pilot Travel Center in Hempstead is open 24 hours a day, 7 days a week, including holidays.
Are showers available at the Hempstead Pilot Travel Center?
Showers are available at many Pilot locations, but availability varies. It's best to check the store locator or contact the location directly for shower access.
What payment methods are accepted at Pilot Travel Center in Hempstead?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, and EBT.
Can I reserve parking at the Hempstead Pilot Travel Center?
Yes, you can reserve parking through the Pilot app or their website using the Reserve Now link provided.
Does the Hempstead location sell gift cards?
Yes, eGift Cards are available for purchase through the Pilot MyRewards app or their website.
What types of food are offered at Pilot Travel Center in Hempstead?
They offer a variety of fresh foods including pizza, wings, breakfast sandwiches, wraps, BBQ brisket pizza, chicken sandwiches, and more.
What nearby restaurants can I visit before or after stopping at Pilot Travel Center in Hempstead?
Nearby dining options include Dunkin' for coffee and donuts, Subway for sandwiches, Hempstead Seafood Restaurant and Steakhouse, McDonald's, Taco Bell, Denny's, Joe's Italian Grill, Sonic Drive-In, Long John Silver's, and Jack in the Box.
Are there other gas stations near Pilot Travel Center in Hempstead?
Yes, nearby gas stations include Exxon, Shell, Hempstead Truck Stop, CAT Scale, and another Pilot Truck Stop.
How can nearby places like Dunkin' and Subway help customers visiting the Hempstead Pilot Travel Center?
Customers can grab coffee or snacks at Dunkin' or enjoy quick meals at Subway, making these convenient options for dining before or after fueling or resting at Pilot Travel Center.