AutoZone Auto Parts

4.0
198 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Hwy 290 E in Hempstead, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hempstead, TX or call us at (979) 921-0381.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
445 Highway 290 E, Hempstead, TX
77445, United States

Hours

Reviews

4.0
198 reviews
5 stars
116
4 stars
28
3 stars
22
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Lisa, Veronica, and Bobby for their exceptional service.

Management Issues

Several reviews pointed out problems with management, specifically mentioning rudeness and lack of support from the store manager, which negatively impacted customer experiences.

Product Knowledge

There were mixed reviews regarding staff knowledge, with some customers expressing frustration over employees' inability to assist with specific automotive inquiries.

Customer Service

While some customers reported excellent service, others experienced poor customer service, including long wait times and unhelpful attitudes from certain employees.

Store Conditions

A few reviews mentioned the store's cleanliness and organization, with some customers noting it was in need of a remodel.
  • GK
    Glenn Kirk
    6 days ago
    3.0
    I was there again pick up a part. We've went back three times in 5 days to pick up an exchange. It happens.
  • JS
    Jennifer Slentz
    Nov 22, 2025
    5.0
    Very friendly staff. Very helpful!!!
  • JM
    Jeff Mcelveen
    Nov 18, 2025
    5.0
    Lina R. Was the best worker I know.
  • BF
    Breanna Fisher
    Oct 31, 2025
    1.0
    This store will NOT thrive with the current manager they have now. The manager was so rude and would roll his eyes when I asked a simple question, thankfully another man that worked their came to help me, he was really kind and patient and I believe that’s who should be a manger. Clearly the current manager hates his job and life to be so rude. I was also on the phone with my parents and they said to leave and not spend money there due to his rudeness for no reason. He needs a new career path if he gets mad over a simple question that could have been answered with “no we don’t”. Until they get new management I don’t think ANYONE should shop here because you’re just going to get scolded for wanting to know anything about what they have.
  • JV
    Jerry Vill
    Oct 14, 2025
    5.0
    Hello! This is Jerry Vill and I’d like to say a few things about this store! This is my #1 go to store in Hempsted Tx . I would Iike to praise on (Lisa Jones ) Store Manager! She is the most hard working woman I have ever met, anything I shall need she gets and if it’s not in store she still manages to go the extra mile to get it for me. I own a small business and it is growing rapidly, Lisa has been there since day one and has helped me tremendously. Very good work ethic, social skills , customer service, parts expert you name it. Autozone is very lucky to have her and we are very happy you do. Thank you Lisa Jones for everything you do for us. We love you!

Frequently Asked Questions About AutoZone Auto Parts

What are the business hours of AutoZone Auto Parts in Hempstead, TX?

AutoZone Auto Parts in Hempstead, TX is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

What types of products can I find at AutoZone Auto Parts on Highway 290 E?

You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.