Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
3.9
646 reviews
5 stars
376
4 stars
67
3 stars
51
2 stars
35
1 star
117
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude or unhelpful interactions.
Wait Times
Many customers expressed frustration with long wait times, particularly for members, and issues with the membership lane being used for new sign-ups.
Equipment Issues
Frequent complaints about malfunctioning vacuums and inadequate washing equipment, leading to unsatisfactory cleaning results.
Damage Claims
Several customers reported damage to their vehicles during the wash process, with poor handling of claims and customer service responses.
Staff Performance
While some staff members received high praise for their helpfulness and professionalism, others were criticized for their attitude and lack of care.
- JMJ McCulloughNov 10, 20255.0Speedy service and great STAFF! LOVE THE EFFECTIVENESS OF THEIR EQUIPMENT. ALL AROUND HIGHLY RECOMMEND!
- KKKevinOct 11, 20252.0Bad idea! These guys don’t have it together. It took 20 minutes to get through the entrance gate and that was with a membership and only being the second person in line in the fast, lol, Member Lane. Then when you get to the entrance of the car wash, it only puts soap and chemicals on the driver’s side of the car/truck and it’s been like that for at least a month. The rest of the tunnel is a continued example of poor maintenance if you’ve ever driven through another Car Wash, you can tell immediately they’re not taking care of it. In addition, there is no canopy over the vacuums so you’re stuck out in the sun, unlike other car washes of similar business plan.
- TJT JSep 27, 20251.0This is horrible you pay for membership to sit and wait for everybody to get their membership unbelievable I don’t get how you pay for a monthly membership and to go in and quick just so people sit and wait for someone to signup not ok 45 min when I could have gone elsewhere this is my last month here unbelievable also no spray at all they don’t even spray your car when you pull in unbelievable
- CSChris De Los SantosSep 15, 20251.0The vacuum area should be covered. Nobody wants to be in the direct sun trying to vacuum their car.
- JJJWSep 13, 20251.0Absolutely worst car wash I’ve ever been to. Horrible service. Scratched up my vehicle. When I went to explain it to the attendant, he tried to blame it on me even though my car was brand new. Tried to make me feel ignorant. May I remind you this is a gentleman that works at a car wash obviously older than 50. Driving an old, used Honda Civic. Obvious winner.
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer?
Zips Car Wash provides quick and convenient express car wash services, including free self-service vacuums and detailing amenities.
What are the operating hours of Zips Car Wash?
Zips Car Wash is open from 8:00 AM to 7:00 PM daily, with reduced hours of 8:00 AM to 5:00 PM on December 24 and 31, and closed on November 27 and December 25.
Does Zips Car Wash accept cash payments?
No, Zips Car Wash is cashless and accepts all major credit cards, debit cards, and ZIPS gift cards as payment.
Can I get an unlimited car wash membership at Zips Car Wash?
Yes, Zips Car Wash offers the ZIPS UNLIMITED™ membership program which includes daily wash privileges available at all locations.
Where is Zips Car Wash located?
Zips Car Wash is located at 11816 Bandera Rd, Helotes, TX 78023, USA.
What makes Zips Car Wash stand out from other car washes?
Every car wash at Zips Car Wash includes free self-service vacuums and detailing amenities, ensuring a thorough cleaning experience for your vehicle.
Which payment methods can I use at Zips Car Wash?
Zips Car Wash accepts American Express, Discover, Mastercard, and Visa credit cards and debit cards.
What nearby dining options are available around Zips Car Wash?
Nearby dining options include Saltgrass Steak House, Lenny's Grill & Subs, Domino's Pizza, Hoka Hoka Fuku (Japanese restaurant), Quiznos, Lenny's Sub Shop, and Baskin-Robbins for desserts.
Are there beauty salons near Zips Car Wash if I want to get a haircut afterwards?
Yes, nearby beauty salons include Hair By Presley and Hair By MandyL, both offering hair and beauty services.
If I'm visiting Zips Car Wash, what other local services are nearby?
Nearby services include Granite Garage Floors San Antonio for contractors and building supplies, Shred Nations for shredding services, The UPS Store 3720 for printing and shipping, and Medina Orthodontics for dental care.