AutoZone Auto Parts

4.4
578 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Bandera Rd in Helotes, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Helotes, TX or call us at (210) 536-1790.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
12733 Bandera Rd, Helotes, TX
78023, United States

Hours

Reviews

4.4
578 reviews
5 stars
419
4 stars
79
3 stars
28
2 stars
11
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with several specific employees receiving commendations for their exceptional service.

Professionalism

While some employees were noted for their professionalism, there were also reports of poor attitudes and unhelpfulness from certain staff members, leading to mixed experiences.

Product Knowledge

Several reviews highlighted the staff's strong product knowledge, which helped customers make informed decisions about their purchases.

Service Speed

Customers appreciated the quick service for battery replacements and other assistance, although some reported long wait times during busy periods.

Store Management

Feedback on management was mixed, with some praising managers for their support and others criticizing them for poor handling of customer interactions.
  • MC
    Majeur Carruzakes
    Nov 4, 2025
    5.0
    Great buy on floor mats and shamees..
  • MW
    Mason Williams
    Nov 2, 2025
    1.0
    Whoever the inept guy at the front desk who told me the fuses I had in my hand was micro2, try learning some stuff they absolutely weren't. Last time I trust anyone at these store fronts.
  • DD
    David
    Oct 27, 2025
    5.0
    Went inside store today to get a battery Katie executed it extremely fast and even helped with exchanging my battery out very professional quick and very easy highly recommend coming to this AutoZone in Helotes, Texas and asking for Katie
  • SC
    stephanie cortez
    Oct 16, 2025
    5.0
    Jesse P is awesome, she helped me get stuff for my oil change! Her professional and product knowledge are overqualified, if it wasnt for her comprehension in the subject and products i would have spent way more money than i can afford....Jesse P is awesome and overqualified truly i felt secure in my purchase with her help
  • H
    Đạt Hồ
    Oct 13, 2025
    1.0
    I visited the store today to inquire about a battery installation service for a battery purchased elsewhere. After the staff member explained the policy, I confirmed that I understood. However, the employee, an older woman, responded with a poor attitude, questioned my English comprehension, and unnecessarily prolonged the interaction despite my attempt to leave, showing disrespect for both my time and that of the customer behind me, who subsequently left. I am extremely disappointed with this level of service.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Helotes, TX?

AutoZone Auto Parts in Helotes, TX is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 7:30 AM to 9:00 PM.

Can I place an order online and pick it up in-store at AutoZone Helotes?

Yes, AutoZone Helotes offers in-store pickup for online orders, allowing you to shop online and pick up your items conveniently at the store.