Renting a car at Harlingen Valley International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at HRL today.
Feedback on customer service is mixed; while many praised the friendly and helpful staff, several reviews highlighted rude or unprofessional behavior from certain employees.
Vehicle Availability
There are frequent complaints about vehicle availability, with multiple customers reporting issues with reservations not being honored or long wait times for cars.
Cleanliness and Condition
Most customers noted that the vehicles were clean and well-maintained, contributing positively to their rental experience.
Rental Process
The rental process is generally described as quick and easy, although some customers experienced delays and issues with paperwork.
PM
Phyllis Metcalf
2 days ago
5.0
Quick in and out even with no reservation
CJ
Chris jeffery
Dec 28, 2025
5.0
I rent cars with this company all year long with my company that I work for and I have never had any issues, they always comply and always help when something is wrong and are willing to replace or renew a vehicle if any issues acquire during rental, all in all great experience with this company wouldn't recommend going anywhere else. Because enterprise has always had what I needed
AF
Art Flores
Dec 26, 2025
3.0
They are not in the airport. There is a shuttle you have to call. People are nice. Doublecheck/Triplecheck your car for dings, cleanliness, and gas. Surcharges will quickly follow if not.
JB
Jeremy B
Nov 18, 2025
2.0
There was a long delay on getting my reserved vehicle after my flight landed. The attendant was not the friendliest as well.
BO
Belinda Orozco
Nov 10, 2025
1.0
Super disappointed with the customer service received. The clown car we got was a joke. I called to complain and her tone on Roxanne voice was not helpful. We have a multi million contract with this agency and obviously they don't care about the customers.