Business Details
About
Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Harker Heights today.
Location
Hours
Reviews
4.9
128 reviews
5 stars
122
4 stars
2
3 stars0
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting their willingness to explain services and provide assistance without pressure.
Efficiency
Many reviews noted the quick service and timely completion of repairs, with several customers appreciating the fast turnaround for oil changes and inspections.
Pricing
The business was frequently commended for its fair and reasonable pricing, with customers mentioning good deals and discounts available.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs and maintenance performed, often noting that their vehicles felt better after service.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to specific service issues, indicating some inconsistency in service quality.
- BSBrian Shin2 days ago5.0Showed up to get a free brake check. Amazing customer service by Hector. Really good prices compared to market and options were good too. Would definitely recommend this place an any kind of brake need or car need.
- CCclifford camphor3 days ago5.0Service was great employee's were professional and thorough in their free break inspection with no pressured obligation to purchase.
- CCChris-Ann Campbell3 days ago5.0I came here for an oil change and brake job (I’m just a girl and I don’t know) the staff were very patient and explained all that I needed to know. The staff were very friendly and competent. 10/10 definitely recommend
- TTTashaTeezy5 days ago5.0Will was excellent at communicating and addressing the issues we were experiencing. He resolved everything in a timely manner and made sure the problem was fully fixed. I truly appreciate his professionalism and the outstanding service we received. Thank you all—you were amazing, and I would definitely recommend coming here
- ZKZach KirgisDec 16, 20255.0Was able to walk in and get my battery changed quickly. The parts store set me up with the wrong battery but Brakes Plus quickly got the right battery and changed it out while I waited. Excellent customer service!
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Harker Heights offer?
Brakes Plus offers services including wheel alignment, brakes, oil change, suspension shocks/struts, state inspections, batteries, wiper blades, vehicle maintenance, and more automotive repair and maintenance services.
What are the operating hours of Brakes Plus in Harker Heights?
Brakes Plus is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturdays from 8:00 AM to 5:00 PM. It is closed on Sundays and major holidays like New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and Easter.
Where is Brakes Plus located in Harker Heights?
Brakes Plus is located at 640 E FM 2410, Harker Heights, TX 76548, USA.
How can I schedule a service appointment at Brakes Plus Harker Heights?
Appointments can be made online through their website at https://www.brakesplus.com/stores/harker-heights/tx/0362/ or by calling them at +1 254-312-4700.
What payment options are accepted at Brakes Plus in Harker Heights?
Brakes Plus accepts American Express, Cash, Discover, Financing options, Mastercard, and Visa for payment.
What is the philosophy of Brakes Plus as a company?
Brakes Plus focuses on building relationships with customers, vendors, and employees, and is proud to provide quality products with world-class service at a great price.
Are there any nearby coffee shops to Brakes Plus in Harker Heights?
Yes, Dutch Bros Coffee and Dunkin' are nearby coffee shops where you can grab a coffee or smoothie before or after your visit to Brakes Plus.
What restaurants are near Brakes Plus in Harker Heights if I want to eat before or after my appointment?
Nearby restaurants include Church’s Texas Chicken, Burger King, and Baskin-Robbins for quick meals or desserts.
Are there any essential services near Brakes Plus in Harker Heights that customers might find helpful?
Yes, nearby services include UPS Access Point for package delivery, Jerry Worley Insurance Agency for insurance needs, and Knights Food Mart and Exxon for groceries and fuel.
Does Brakes Plus offer state car inspections at their Harker Heights location?
Yes, Brakes Plus provides state inspections at select locations, which includes their Harker Heights shop.