AutoZone Auto Parts

4.2
431 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Main St in Gun Barrel City, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gun Barrel City, TX or call us at (903) 887-6831.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1211 W Main St, Gun Barrel City, TX
75156, United States

Hours

Reviews

4.2
431 reviews
5 stars
252
4 stars
87
3 stars
41
2 stars
16
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others, particularly managers, received criticism for rudeness and poor attitudes.

Product Availability

Customers appreciate that the store often has the parts they need in stock, although there are instances where specific items were unavailable.

Staff Knowledge

Many reviews highlight the staff's expertise and willingness to assist customers, although there are occasional reports of incorrect advice.

Overall Experience

Overall experiences vary significantly, with some customers expressing loyalty and satisfaction, while others report frustration and a preference for competitors.
  • RR
    RuthiC
    Dec 30, 2025
    1.0
    The afternoon manager (big guy) has a very bad attitude! Needed code reading and manager told the sweet gentlemen working behind the counter,"hand them the machine" manager turned to me and said, "turn your car on then off, plug the machine in and bring this machine back". The young man looked so stressed and handed me the machine. A call came in and that manager said to the young gentlemen, " do not give prices if they needed prices they can go on the website don't waste your time". It was not that busy. I tried to plug machine but buttons were confusing, I returned his machine and went to O'reily's instead. They are much sweeter at O'reily's. The manager at Autozne needs to get his act together. I feel so bad for the young man working there.
  • PR
    Paula Rodriguez
    Dec 13, 2025
    5.0
    GREAT CUSTOMER SERVICE HELP... 🙌🙌🙌🥰🥰🥰 TY... GOD BLESS..
  • BR
    Bill Rogers
    Nov 9, 2025
    5.0
    Great, helpful people!
  • MS
    Michael Sloan
    Oct 20, 2025
    5.0
    Best place in my opinion to find the right auto-parts for your vehicle. From Danny the store Manager to the Commercial Manager John, your part will be the correct one for the vehicle. Their combined knowledge will guarantee the best part at the best price. Thanks for being such experts.
  • MD
    Martie Davis
    Oct 17, 2025
    1.0
    The guy in there is so rude, he said people are to cheap to ask mechanics and they rely on auto zone looking up the part, so he refused to look up the oil we needed, don't go there, I won't for sure

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Gun Barrel City, TX?

AutoZone Auto Parts in Gun Barrel City is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services to meet your auto parts needs conveniently.