Park Place Lexus Grapevine is one of DFWs most beautiful dealerships. Our looks aren't the best thing about us; we have a great personality too. Our staff is expertly trained to provide you with an experience that you can't get anywhere else. Not only do we bring our A game when it comes to selling, or leasing you a new vehicle, we have a great selection of CPO and used vehicles well. When it's time to service your vehicle, we have an amazing group of technicians ready to repair your vehicle and get it back in your driveway quickly.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.