Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Grand Prairie, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Palace Pkwy. location today.
Location
Hours
Reviews
4.0
264 reviews
5 stars
174
4 stars
27
3 stars
8
2 stars
9
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Alexia and Victor, for their professionalism, friendliness, and helpfulness during the rental process.
Vehicle Quality
Most reviews highlighted that the vehicles were clean, well-maintained, and ready on time, contributing to a positive rental experience.
Location Issues
Some customers reported issues with the location being small, having limited vehicle availability, and long wait times, which detracted from their overall experience.
Mixed Experiences
While many had positive interactions, there were notable complaints about rude staff and poor customer service from certain employees, leading to a lack of consistency in service quality.
Pricing Concerns
Several customers mentioned that prices could be high and expressed dissatisfaction with unexpected fees, impacting their perception of value.
- DVDiony VillarrealOct 29, 20255.0We love using Enterprise. Cory at the Grand Prairie location is really helpful and professional. I also like their website, it's easy to pick and choose the vehicle that's appropriate for our need. Prices are sometimes a little high but we do get what we pay for wich is a good and reliable vehicle.
- CSC SilvaOct 26, 20255.0Thank you Alexia for your professionalism and working with us on our warranty rental that kept having days added.
- DSDarlena SmithOct 24, 20255.0Such a great experience. Alexia was so helpful and friendly. Highly recommend this location
- IHIsante HopsonOct 13, 20255.0Great experience thank you to Alexia for helping me and being so efficient!
- MDMary DavisSep 30, 20255.0Good company, close to home, nice cars and impeccable staff. Will be using again.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Grand Prairie, TX?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to fit your rental needs in Grand Prairie, TX.
What are the operating hours for Enterprise Rent-A-Car at 401 E Palace Pkwy?
The location is open Monday through Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I make a car rental reservation online for the Grand Prairie location?
Yes, you can reserve your rental car online at the Enterprise website specific to the Grand Prairie East Palace Pkwy location.
What payment options are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Does the Enterprise Rent-A-Car location in Grand Prairie offer any special discounts?
Yes, this location offers discounts for active military personnel.
Is Enterprise Rent-A-Car in Grand Prairie owned by women?
Yes, this Enterprise Rent-A-Car location is woman-owned.
What nearby hotels are convenient if I'm renting a car from Enterprise at 401 E Palace Pkwy?
Nearby hotels include La Quinta Inn & Suites by Wyndham Dallas Grand Prairie North, Super 8, Studio 6, and Motel 6, perfect for convenient accommodations when renting a vehicle.
Are there any entertainment attractions close to Enterprise Rent-A-Car in Grand Prairie?
Yes, nearby attractions include Ripley's Believe It or Not!, Ripley's 7D Moving Theater, and Louis Tussaud's Palace of Wax for an entertaining visit before or after your rental.
Can I access public transit or similar services near Enterprise Rent-A-Car's location?
While specific transit stations are not listed, the location is in a busy area with amenities like LibertyX Bitcoin ATM and various hotels, facilitating easy pickup and drop-off for your rental vehicle.
Is Enterprise Rent-A-Car's Grand Prairie location suitable for business and leisure travelers?
Yes, with flexible rental options, airport pickup service, and proximity to hotels and entertainment, it is convenient for both business and leisure travelers.