Customer Service
Many customers praised the staff for their professionalism, friendliness, and helpfulness, particularly highlighting employees like Alexia and Victor.
Vehicle Quality
Most reviews noted that the vehicles were clean, well-maintained, and ready on time, contributing to a positive rental experience.
Mixed Experiences
While many customers had great experiences, there were significant complaints about rude staff, billing issues, and long wait times, indicating inconsistency in service quality.
Location Issues
Some customers reported problems with the location, including a lack of available vehicles and cleanliness concerns.