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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(272 reviews)

Business Details

401 E Palace Pkwy, Grand Prairie, TX
75050, United States
(972) 264-9459

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Grand Prairie, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Palace Pkwy. location today.

Location

Enterprise Rent-A-Car
401 E Palace Pkwy, Grand Prairie, TX
75050, United States

Hours

Reviews

4.1
272 reviews
5 stars
181
4 stars
27
3 stars
8
2 stars
9
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their professionalism, friendliness, and helpfulness, particularly highlighting employees like Alexia and Victor.

Vehicle Quality

Most reviews noted that the vehicles were clean, well-maintained, and ready on time, contributing to a positive rental experience.

Mixed Experiences

While many customers had great experiences, there were significant complaints about rude staff, billing issues, and long wait times, indicating inconsistency in service quality.

Location Issues

Some customers reported problems with the location, including a lack of available vehicles and cleanliness concerns.
  • AU
    A Google User
    5 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • MB
    matt baker
    Jan 20, 2026
    5.0
    Amazing streamlined customer service!
  • CM
    Carson Mitchell
    Dec 31, 2025
    5.0
    Exceptional customer service
  • NH
    Nicole Hill
    Dec 28, 2025
    5.0
    Thank you for servicing me last min
  • VF
    Victor Favila
    Dec 5, 2025
    1.0
    You overcharged me because you didn’t do your job picking up your vehicle from collision center when you were supposed to pick it up. I’m still waiting on my refund

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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