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AutoZone Auto Parts

4.4
(539 reviews)

Business Details

2105 N Hwy 360, Grand Prairie, TX
75050, United States
(817) 649-5594
https://www.autozone.com/locations/tx/grand-prairie/2105-n-hwy-360.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Hwy 360 in Grand Prairie, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Grand Prairie, TX or call us at (817) 649-5594.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2105 N Hwy 360, Grand Prairie, TX
75050, United States

Hours

Reviews

4.4
539 reviews
5 stars
367
4 stars
91
3 stars
32
2 stars
14
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Miguel, Bryan, and Deetra going above and beyond.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about unprofessional behavior and poor customer interactions from some employees.

Product Knowledge

Several customers noted the staff's expertise in helping them find the right parts and providing assistance with car issues.

Store Environment

The store was generally described as clean and well-stocked, although some customers mentioned issues with loud music and a lack of professionalism from certain employees.
  • BB
    Bitengo baba
    3 days ago
    4.0
    They diagnosed my vehicle for free
  • PG
    Paul Grossman
    5 days ago
    5.0
    The ladies working here are really helpful and were able to find the exact things I needed today. Thanks!!!
  • LT
    Lamont Taylor
    Feb 20, 2026
    5.0
    Miguel was a huge help he took about 30 minutes to help me out with an electrical problem on my Ram ProMaster, definitely some good hard working guys at this location.
  • RD
    RJ Doshi
    Feb 3, 2026
    5.0
    Guys work here are the best especially Miguel. He went above and beyond to help me out. Can’t thank him enough for his help, I would have been in limbo and probably would have ended up spending a lot if it wasn’t for him.
  • EE
    Ebell
    Jan 12, 2026
    1.0
    I went to autozone today and needed a new battery and the Employee help me out when I told her what I needed what kind of battery Everything was fine up until I got my receipt and I looked at it While I was headed towards the back wall where the batteries are and there was an extra charge on my receipt along with the battery And the core charge. without my knowing or asking for it or even she didnt offered it to me she said nothing about. Until I asked about it Then she told me that it was a kit that comes with the battery I was never told then I began to ask her Then why did you add this again she said it comes with it I didn't ask for it so again why did you add this to my card and didn't say anything that's stealing you're stealing my money you're wasting my time and my money then I asked for the manager she said that she was the manager Then another employee had said that I shouldn't be talking to her like that when I am upset About someone taking my money and not telling me what I'm paying for your secretly adding in a product or giving me a product and not saying anything and having me pay for it that stealing Well anywaysThis is a disregard for a customer's Time money intelligenceWho knows Just how many people that Or getting robbed by a company who's secretly adding in products And making it seem like you got it for free for something that you didn't want you didn't ask and you didn't even get in offered or Even told She scanned that barcode on purpose there is no other way because it's She scanned that barcode on purpose there is no other way. As I was walking towards the battery rack I looked at the receipt and then I saw a kit the same kit that she said That it came with it When it doesn't come with it at all then she put it on the battery and it was right next to it On the same rack I don't care how much that little kit was you didn't ask me and you Charged me for it what are asking that's stealing I told her to go ahead and give me cash for the item that you charged for that didn't want didn't need didn't ask didn't get asked for it She said they don't give out cash so she returned it Back to the card to waste my time and my money for something that she did on purpose. And she acted like it was okay to do that This is unacceptable I would never go to autozone ever again and I like autozone not anymore

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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