AutoZone Auto Parts

4.2
626 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Grand Prairie #1520 in Grand Prairie, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Grand Prairie, TX or call us at (972) 642-8882.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
324 E Pioneer Pkwy, Grand Prairie, TX
75051, United States

Hours

Reviews

4.2
626 reviews
5 stars
385
4 stars
116
3 stars
42
2 stars
21
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude and unhelpful employees.

Product Availability

Customers experienced issues with product availability and receiving incorrect parts.

Staff Knowledge

Some employees demonstrated excellent knowledge and assistance, while others were criticized for lack of expertise.

Store Cleanliness

The store was generally noted as clean and well-presented.
  • CJ
    CJ Jackson
    Jan 1, 2026
    5.0
    Awesome way to kick off customer service for 2026! Trey did an excellent job in helping me to process my refunds - this really saved me time & energy to do other tasks for the day - A really nice experience visiting the store today.
  • AR
    Adam Ramirez
    Dec 14, 2025
    1.0
    Called cause I was barely going to make it before they closed and I was told they lock the doors at 8:56 and they couldn't help me. I called O'Reilly and they close at the same they told me to come on down we will take care of you. Even asked what I needed so they could have it on the counter for me waiting. Thats how you do customer service.
  • MT
    Million Dollar Tailoring
    Nov 29, 2025
    1.0
    Workers too busy outside smoking to help anybody
  • NJ
    Nancy J
    Nov 10, 2025
    5.0
    Night team there helped me out with my battery issues. Thank you!
  • RS
    R SE
    Nov 2, 2025
    3.0
    Great customer service , but please make sure you are providing the customer with the correct part . It was frustrating because I needed my headlight bulb replaced and was given the wrong bulb at 10:30 a.m. on 10/31/2025 . Even after the autozone came out to my vehicle and looked up the vehicle parts I was given the wrong part . This took up half of my day . John the manager was very nice helping resolve this .

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Grand Prairie?

AutoZone Auto Parts in Grand Prairie is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.