Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Grand Prairie #1520 in Grand Prairie, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Grand Prairie, TX or call us at (972) 642-8882.
Mixed reviews on customer service; some praised helpful staff while others reported rude and unhelpful employees.
Product Availability
Customers experienced issues with product availability and receiving incorrect parts.
Staff Knowledge
Some employees demonstrated excellent knowledge and assistance, while others were criticized for lack of expertise.
Store Cleanliness
The store was generally noted as clean and well-presented.
CJ
CJ Jackson
Jan 1, 2026
5.0
Awesome way to kick off customer service for 2026! Trey did an excellent job in helping me to process my refunds - this really saved me time & energy to do other tasks for the day - A really nice experience visiting the store today.
AR
Adam Ramirez
Dec 14, 2025
1.0
Called cause I was barely going to make it before they closed and I was told they lock the doors at 8:56 and they couldn't help me. I called O'Reilly and they close at the same they told me to come on down we will take care of you. Even asked what I needed so they could have it on the counter for me waiting. Thats how you do customer service.
MT
Million Dollar Tailoring
Nov 29, 2025
1.0
Workers too busy outside smoking to help anybody
NJ
Nancy J
Nov 10, 2025
5.0
Night team there helped me out with my battery issues. Thank you!
RS
R SE
Nov 2, 2025
3.0
Great customer service , but please make sure you are providing the customer with the correct part . It was frustrating because I needed my headlight bulb replaced and was given the wrong bulb at 10:30 a.m. on 10/31/2025 . Even after the autozone came out to my vehicle and looked up the vehicle parts I was given the wrong part . This took up half of my day . John the manager was very nice helping resolve this .
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Grand Prairie?
AutoZone Auto Parts in Grand Prairie is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.
What automotive brands are available at AutoZone Auto Parts in Grand Prairie?
AutoZone stocks brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of automotive products can I find at this AutoZone location?
You can find automotive replacement parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this store.
How can I contact AutoZone Auto Parts in Grand Prairie for customer service?
You can call the store at (972) 642-8882 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Grand Prairie?
The store is located at 324 E Pioneer Pkwy, Grand Prairie, TX 75051, USA.
Are there any insurance agencies near AutoZone Auto Parts?
Yes, nearby insurance agencies include A-MAX Auto Insurance, A Friend Auto Insurance, and Alpa Auto Insurance, which can assist with vehicle insurance needs.
What dining options are available near AutoZone Auto Parts in Grand Prairie?
Nearby dining includes La Nueva Puntada (Mexican), Tortilleria Comida Mexicana (diner), McDonald's (fast food), KFC (chicken restaurant), Rocking Crab Seafood and Teriyaki (seafood), Little Caesars Pizza, and Wingstop for chicken wings.
Are there any automotive services or shops near AutoZone Auto Parts?
Yes, nearby automotive-related places include Pioneer Auto Care (tire shop), Car Key Grand Prairie (key and locksmith services), and Intoxalock Ignition Interlock (safety equipment and car inspection).
Does AutoZone Auto Parts have a presence on social media and an official website?
Yes, you can visit their website at https://www.autozone.com/locations/tx/grand-prairie/324-e-pioneer-pkwy.html or find them on Facebook under the name AutoZoneGrandPrairieTX1520 and on Twitter as @autozone.