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Shottenkirk Ford Granbury

4.6
(2572 reviews)

Business Details

4950 East US Hwy 377, Granbury, TX
76049, United States
(682) 498-8337
https://www.shottenkirkfordgranbury.com/service/

About

Ford DealerOil Change Service StationUsed Car DealerCar Leasing ServiceTruck DealerUsed Truck DealerCar DealerAuto Repair ShopAuto Parts StoreBrake Shop
Welcome to Shottenkirk Ford Granbury, your trusted source for new Ford vehicles and quality pre-owned cars in Granbury, TX. Our knowledgeable sales team is here to help you find the perfect vehicle to fit your lifestyle and budget, and our experienced technicians are dedicated to keeping your vehicle running smoothly with reliable auto repair and maintenance services. We also offer a wide range of genuine Ford parts and accessories to help you customize and enhance your vehicle. At Shottenkirk Ford Granbury, we pride ourselves on providing exceptional customer service and a hassle-free buying experience. Visit us today to see why we're the premier Ford dealership in Granbury!

Location

Shottenkirk Ford Granbury
4950 East US Hwy 377, Granbury, TX
76049, United States

Hours

Reviews

4.6
2,572 reviews
5 stars
2,218
4 stars
94
3 stars
25
2 stars
26
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness and professionalism of the staff, particularly mentioning salespeople like Beau, Nick, and Peter for their exceptional service.

Sales Experience

Many reviews highlighted a smooth and enjoyable car buying process, with no pressure tactics and a focus on customer needs.

Service Department

The service department received positive feedback for quick and efficient service, with many customers appreciating the communication and care provided during vehicle maintenance.

Mixed Experiences

While most reviews were positive, a few customers reported issues with vehicle reliability shortly after purchase and concerns about transparency in pricing.
  • NC
    Nick Cox
    1 day ago
    5.0
    Matt had no idea I was bringing my vehicle in. Didn’t ask too many questions, never lost his composure, even though he was already busy when I arrived, told me he would knock it out for me and had me in and out in an unbelievable time. If you need anything done to any type of vehicle, come see Matt!
  • SD
    Shen Dai
    2 days ago
    5.0
    I bought my dream yesterday at this dealer! Their team is professional and straightforward! They helped me to make a good deal on my car! Especially salesman Peter and the financial admin Mike, they tried their best to achieve the best results for me! Thank you guys! I will definitely recommend doing business with them!
  • AD
    Anthony D’Angelo
    Feb 24, 2026
    5.0
    The sales process from start to finish was impeccable and outstanding! I will do all my future business and refer all my friends and family members to them as well knowing they will be taken care of at Shottenkirk Grandbury Ford! Misty and Wade made the process smooth and smooth effortless! Great customer service through and through! Thank you for a great buying experience!
  • NK
    Nancy Kerkhof
    Feb 22, 2026
    5.0
    We did not have a great experience with shottenkirk ‘Toyota’ , except for Oscar and Jesse. They were great. We ended up going down to Shottenkirk “Ford” , to actually buy the super awesome car. Denise, Carson and Brian, were top notch. They redeemed my car buying experience. I would highly recommend Shottenkirk FORD, Granbury, for your future auto purchase.
  • CT
    Christina Torres
    Feb 7, 2026
    1.0
    I purchased a Jeep Cherokee and had the same exact mechanical issue within the first three months. A car breaking down this early is very concerning, as I expected a reliable vehicle. Assistant Manager Brian explained that vehicles can experience issues because they are “man-made.” While I understand no car is perfect, repeated failures this early are not what I would consider reliable. After our conversation I requested a written letter reflecting our conversation specifically that a loaner vehicle is covered under the warranty should the car require repairs again, but Brian refused. A sales representative manually wrote a note instead, which only partially reflected the conversation. I am sharing this experience to provide clarity for other customers and to highlight the importance of reliable vehicles, clear communication, and accurate documentation. I hope ford shottenkirk uses this feedback to improve transparency and support for future customers.

Frequently Asked Questions About Shottenkirk Ford Granbury

What types of vehicles can I find at Shottenkirk Ford Granbury?

Shottenkirk Ford Granbury offers new Ford vehicles as well as quality pre-owned cars and trucks.

What are the service hours for Shottenkirk Ford Granbury?

The dealership is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and closed on Sundays.

Brand Certified Facts from Shottenkirk Ford Granbury

This information is certified by Shottenkirk Ford Granbury and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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