Enterprise Rent-A-Car

Reviews

• SC

  Sandy Caswell

  2 days ago
  5.0
  Our experience with the team and specifically the store manager in Granbury, TX was phenomenal. The level of customer service and support exceeded all expectations. This was a fantastic team to work with.
• GR

  Gunter Rodriguez

  Feb 21, 2026
  5.0
  Very courteous people at the pick-up and drop-off locations. The vehicle provided was very clean and nice.
• MN

  Megan Nirschel

  Feb 8, 2026
  5.0
  I had an excellent experience with Enterprise, and I especially want to recognize the manager who assisted me. From the very beginning, they were professional, attentive, and genuinely focused on making sure everything went smoothly. They took the time to listen, addressed all my questions with clarity, and went above and beyond to ensure I was taken care of. Customer service like this is rare these days, and it truly made a difference. The entire process was seamless and stress-free thanks to their leadership and dedication. I highly recommend this Enterprise location and commend the manager for setting such a high standard of service. I will absolutely be a returning customer.
• EB

  Erik Bergeman

  Feb 5, 2026
  5.0
  So easy and quick. Plus I left my favorite tumbler in the car. Next day walked in the office and it was sitting on the back counter waiting for me to pick it up. Thanks for a great experience Enterprise Local Edition.
• ZB

  Zach Buchanan

  Feb 3, 2026
  5.0
  I cannot say enough about the Enterprise location in Granbury, TX. Over the past three months of both short-term and long-term rentals, this team has delivered truly exceptional service every single time. Coming from over 10 years in the rental car industry and another decade in five-star hospitality, I have high standards and this location exceeds them. Devin, Ramon, Abid, the Driver/Greeter team, and Destin all represent the gold standard of what the rental experience should be. Their professionalism, attention to detail, genuine warmth, and pride in their work are rare to find. The location and vehicles are always immaculate, the team is sharply presented, and their service etiquette, from communication to body language, reflects true hospitality. Most importantly, they make you feel genuinely appreciated as a customer, which is something you don’t encounter often. This team sets the standard for Enterprise. Leadership should be extremely proud. Well done, gentlemen! well deserved.

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