Jiffy Lube

4.2
803 reviews

About

Oil Change Service StationCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in GEORGETOWN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
2504 Williams Dr, Georgetown, TX
78628, United States

Hours

Reviews

4.2
803 reviews
5 stars
549
4 stars
81
3 stars
36
2 stars
21
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some customers praising the staff's friendliness and efficiency, while others reported poor service and unprofessional behavior.

Inspection Delays

Several customers experienced significant delays during vehicle inspections, often waiting longer than expected.

Customer Care

Positive feedback for staff members like Crystallyn and Troy, who were noted for their helpfulness and professionalism.

Communication Issues

Customers reported poor communication regarding service availability and wait times, leading to frustration.

Technical Competence

Concerns raised about technical competence, with reports of incomplete services and mishandling of vehicle maintenance.
  • PG
    Paul G.
    2 days ago
    5.0
    My daughter needed to get her battery checked and replaced. She had an interstate battery that was still under warranty and jiffy lube provided a new battery. Chris and the guys provided excellent customer service.
  • DN
    Darius Nichols
    4 days ago
    5.0
    I’ve been a frequent customer of this location. I’ve never had a negative experience here. I want to highlight this experience in particular though and give a HUGE shout out to STEVEN. He took really good care of me. I was having an issue with my battery and he got it resolved urgently. He went above and beyond, responded quickly, escalated to his superiors and advocated on my behalf. To top it off, he even performed the service and got me in and out quickly. Even though I’m moving, I will continue to come here as long as Steven is here because I know he’s going to offer incredible service to me as th customer but also to my vehicle!
  • KC
    Kristin Costello
    Nov 16, 2025
    5.0
    FIVE ⭐️⭐️⭐️⭐️⭐️ customer service! There was slight miscommunication regarding a service provided. The manager was so great and handled it perfectly. It’s been a while since I’ve encountered WOW service.
  • ZA
    Zeke Almeida
    Nov 4, 2025
    5.0
    Tyler did an amazIng job assuring me the cost of service and time estimated. He made excellent conversation, listened to my concerns about price and went out of his way to present the value of jiffy lubes specialty services for European cars. Definitely deserves more praise.
  • BF
    Brad Friemel
    Oct 22, 2025
    2.0
    Took my vehicle for an oil change and vehicle inspection on 10-3-25. Got my oil changed but was told the inspection person had quit. They told me to come back in 2 weeks for the inspection. Went back on 10-17-25. Told me they could do the inspection. 10 minutes later was told the system was down and they couldn’t do the inspection. Told me to come back in a day or 2. Went back on 10-20 and 10-21, no inspector on duty sign was up. Went back on 10-22, told me to get in line for the inspection. Came back and told me the inspector was going to lunch and I would have to come back later. I’ve been to this location over the years for oil changes but I’ll never return. Get in business or get out!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service