Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Georgetown, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Austin Avenue location today.
Location
Hours
Reviews
3.2
129 reviews
5 stars
70
4 stars
2
3 stars0
2 stars
3
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from the branch manager, Hayden, who was described as rude and unhelpful.
Reservation Issues
Many customers reported problems with vehicle availability, including reservations not being honored and last-minute cancellations.
Vehicle Condition
Several customers noted receiving dirty or damaged vehicles, raising concerns about the cleanliness and maintenance of the rental cars.
Mixed Experiences
While some customers praised the staff and service, many others had negative experiences, indicating inconsistency in service quality.
- RRRyanJan 1, 20265.0I had an amazing experience at Enterprise Car Rental. They took care of me even though the vehicle that I initially rented was not available. They did troubleshoot and offer for me a solution. Excellent experience thank you so much.
- TTTiffanyDec 22, 20251.0I reserved a SUV 9 days prior to my reservation date. I was hesitant to reserve at this location due to the poor reviews but the next available was further away. Enterprise's site stated the vehicle selection was available so I proceeded. I received my check-in confirmation the day before, completed check-in, then an hour later received a call from Hayden that my rental wasn't available. Am I shocked, no, because the reviews basically told me this would happen. The excuse given was that due to the time of year. I don't care what time of year it is. If Enterprise confirms my rental online, then the physical location needs to review the day the request is received to confirm availability, and follow up with the renter immediately if not able available. As a result I spent an hour calling multiple other locations. Each location told me that Hayden doesn't plan his inventory well. Obviously, it's a recurring issue and shame on me for booking there.
- GVGrace VerdinDec 10, 20251.0I was given a dirty car(like grit dirty) last time and this time the car had a scratch across the front passenger fender, which I pointed out upon picking up(after they didn't haveling the car I selected through the app) and Hayden(very rude employee) didn't even acknowledge it. I've also recived a car with half a tank of gas and still returned it full! THIS LOCATION NEEDS SERIOUS HELP ASAP. And Hayden needs to not be employed in customer service.
- TTTanner TroupeDec 4, 20251.0Unacceptable level of incompetence and potentially scamming. I picked the rental up Nov 26 and had it for exactly 1 week. When I returned it they used the hail shield to detect any hail damage. This was not done at the initial inspection. They found 3 small dents believed to have been caused by hail. There was no reported hail anywhere in Georgetown or Killeen (where I work) during this week period. With absolutely no proof of me having caused these damages they file an insurance claim and attempt to collect my insurance policy deductible (which I refused to pay) which led me to believe this was a shakedown for money. Do not rent from these guys. Edit: One month later and I still haven’t gotten my initial deposit of $50 back and have heard NOTHING from enterprise or my insurance. These guys are thieves
- SRSteven RodNov 15, 20255.0Easy and convenient service, with rental options and a reservation immediately after my accident. I won’t hesitate to use Enterprise again.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Georgetown, TX?
Enterprise Rent-A-Car offers a wide range of vehicles with flexible rental options to suit your needs, whether for errands, repairs, or weekend getaways.
Where is the Enterprise Rent-A-Car location in Georgetown, TX?
The Enterprise Rent-A-Car in Georgetown is located at 2300 N Austin Ave, Georgetown, TX 78626.
What are the operating hours for Enterprise Rent-A-Car in Georgetown, TX?
Open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer any discounts for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
Is the Enterprise Rent-A-Car in Georgetown owned by women?
Yes, this Enterprise Rent-A-Car location is woman-owned.
How can I make a reservation at Enterprise Rent-A-Car Georgetown?
You can reserve your rental vehicle online at Enterprise's website or by visiting their reservation page specifically for the Georgetown North Austin Ave location.
What nearby automotive repair shops can I visit when renting a car at Enterprise Georgetown?
Nearby repair options include Georgetown Muffler and Automotive, AMM Collision - Georgetown, and Classic Collision, which can help if your personal vehicle is in the shop while you rent a car.
Are there any nearby schools close to Enterprise Rent-A-Car in Georgetown TX?
Yes, Chip Richarte High School, Georgetown High School, and Georgetown Independent School District are all nearby educational institutions.
What recreational facilities are near Enterprise Rent-A-Car in Georgetown?
Aztec Boxing and Lady Eagle Basketball provide gym and sports facilities close to Enterprise Rent-A-Car for fitness and recreational activities before or after your visit.
What is the contact phone number for Enterprise Rent-A-Car in Georgetown, TX?
You can reach Enterprise Rent-A-Car in Georgetown at +1 512-876-2097.