Enterprise Rent-A-Car

3.3
122 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Georgetown, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Austin Avenue location today.

Location

Enterprise Rent-A-Car
2300 N Austin Ave, Georgetown, TX
78626, United States

Hours

Reviews

3.3
122 reviews
5 stars
67
4 stars
2
3 stars
0
2 stars
3
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rudeness and lack of professionalism from staff.

Reservation Issues

Numerous reviews highlighted problems with reservations, including unavailability of reserved vehicles and last-minute cancellations.

Cleanliness and Vehicle Condition

Several customers noted issues with the cleanliness and maintenance of vehicles, including reports of dirty cars and unsafe conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and professionalism, indicating that experiences can vary.

Communication Problems

Customers frequently mentioned poor communication, including unreturned calls and lack of information regarding policies.
  • SR
    Steven Rod
    Nov 15, 2025
    5.0
    Easy and convenient service, with rental options and a reservation immediately after my accident. I won’t hesitate to use Enterprise again.
  • DA
    Diane Andersen
    Nov 12, 2025
    5.0
    Was able to return my vehicle easily and quickly. I was welcomed upon arrival.
  • DJ
    David Johnson
    Nov 11, 2025
    1.0
    This location works as if it is a scam. They tell you to do one thing then they charge you for another. On top of that, they charged me for maintenance to a rental car. DO NOT TRUST THIS LOCATION OR THESE PEOPLE. My personal experience with this location has been horrible.
  • RL
    Rene Cabrera Legra
    Nov 10, 2025
    5.0
    El señor que me atendió es muy profesional, me mostró varias opciones y fue muy amable
  • BE
    Belkis Esquivel
    Oct 13, 2025
    1.0
    I can start my review with saying that the customer service in this location need a HUGE TRAINING, the first time the company I worked for decide to set up a reservation here, my experience was ok, a lot of lack of information, like "here is the keys and bring back when you can", second time I decided to let the company made another reservation here, I called around 3.45pm and told the person who answered the phone, that I will need for some to pick me up at the collision place because I need to drop off my car there, he simple said that I have to make sure I will be there at 4.30pm because he need time to bring me back to the office and gave me the car, because the office closed at 5pm. Leaving me no other choice to move my reservation to another location which was Hertz. I'm so grateful he didn't want to help me or wait for me because Hetz did a much better job.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Georgetown, TX?

Enterprise Rent-A-Car offers a wide range of vehicles with flexible rental options to suit your needs, whether for errands, repairs, or weekend getaways.

Where is the Enterprise Rent-A-Car location in Georgetown, TX?

The Enterprise Rent-A-Car in Georgetown is located at 2300 N Austin Ave, Georgetown, TX 78626.