Enterprise Rent-A-Car

4.2
546 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Georgetown, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Leander Road location today.

Location

Enterprise Rent-A-Car
503 Leander Rd, Georgetown, TX
78626, United States

Hours

Reviews

4.2
546 reviews
5 stars
382
4 stars
48
3 stars
27
2 stars
15
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Emily and Natalia for their exceptional service.

Cleanliness

Several reviews noted issues with the cleanliness of the vehicles, including dirty interiors and unclean windows, indicating a need for better vehicle maintenance.

Efficiency

Customers appreciated the quick and efficient service during both pickup and drop-off, although some reported delays and communication issues.

Vehicle Quality

While some customers were satisfied with the vehicle quality, others reported receiving cars that were dirty or had maintenance issues, suggesting inconsistency in vehicle conditions.

Reservation Issues

There were multiple complaints about reservation mix-ups and unavailability of vehicles, leading to frustration among customers.
  • PR
    Patrick Reilly
    2 days ago
    1.0
    They won’t stop parking the rental cars on the street causing serious traffic issues on a very busy residential street
  • PP
    Paul
    Nov 13, 2025
    5.0
    Great experience! Super clean car. I booked the night before and they had a car ready in the morning. Staff was super helpful as well. I'll definitely be back whenever I need a rental.
  • ST
    Shibu Thomas
    Nov 12, 2025
    5.0
    Enterprise is consistently great, especially the office in Georgetown, Texas. Highly recommend them to family and friends.
  • ST
    Scott Tucker
    Nov 10, 2025
    2.0
    Rented a vehicle that developed mechanical issues over a period of 8 hrs 4 conversations with HQ and in person counter person who was very rude and unsociable. Along with a roadside assistant employee who instead of trying to assist had me contact 911 for an issue that wasn't life threatening. Very dissatisfied
  • CH
    Cheryl Halluin
    Nov 7, 2025
    1.0
    Our friend from California was supposed to fly out of Austin today 11/7/25, but his flight was delayed 2 1/2hrs here and he would miss his connection in DFW. So he decided he would drive back to California. This location, would NOT except at Debt, even with putting a hold on it, and they would not accept our credit card and pay the extra fee as him the addtl driver. “Company policy” ok company policy, however these are NOT normal circumstances, right now the government is shut down, yesterday they shut 40 airports, with DFW being one of them. In general, as a Company, Enterprise should have made company exceptions to their policy considering the government situation. People need to get home, get back to work etc. These are not “normal” business situations. Enterprise could have easily put a “hold” on our friends debit card (like hotels do), the name matched his drivers license and he could have been on his way. But no, they stood behind company policy and DID NOT even consider the stranded situation they left our friend in. Bottom line, if you are stranded, do not use Enterprise Rent A Car, because they don’t give a crap about your situation or getting your business or what is happening in the world. They only focus on their policies…. NO EXCEPTIONS!!! The location on Austin Ave, once he found out the car was going one way, he REFUSED to rent a car because he was located next to a body shop and that’s where he gets his business from. Again, it’s not about the person, it’s about the $ and policy.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Georgetown, TX?

Enterprise Rent-A-Car is located at 503 Leander Rd, Ste 2, Georgetown, TX 78626, USA.

What are the operating hours of Enterprise Rent-A-Car in Georgetown?

Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 10:00 AM to 2:00 PM.