Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Williams Drive in Georgetown, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Georgetown, TX or call us at (512) 863-4265.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were criticized for rudeness and lack of assistance.
Product Knowledge
Several customers highlighted the expertise of specific employees who provided valuable assistance and product knowledge, while others reported staff being uninformed about products.
Store Cleanliness
The store was generally noted to be clean and well-kept, contributing positively to the shopping experience.
Stock Availability
Customers frequently mentioned issues with stock availability, indicating that the store often did not have the parts they needed.
Efficiency
While some customers experienced quick service, others reported long wait times and inefficiencies during their visits.
RS
Richard Smith
Nov 12, 2025
5.0
Rayco, Jefte, and the whole crew present was outstanding. I had some confusion about my battery for my F150 and they took care of me 100%. I'll keep going back to this location for all my needs. Thank you once more Rayco, Jefte, & Team. If you guys see this, let me know the name of the other team member who assisted. Recognition is very important! -Rick
PL
Perfect Sprinklers, LLC
Nov 5, 2025
5.0
Wow Jefte was so cool. He changed out my tail light with zero hesitation. I'm impressed. These guys are amazing 👏
JJ
Jessica Jones
Oct 28, 2025
5.0
Hellen was fabulous with my (adult) daughter. They discussed what she needed, the differences between products, and many details on caring for her car.
WW
Wayne
Oct 8, 2025
1.0
Manager was absolutely rude from the moment i walked in. She lied to my face and told me they can not source parts from other locations. Ive been in the industry for a long time and this is the most ridiculous lie. Thats the whole way they operate as supply houses. Told me i would have to go order it online.
This manager is an old angry lady who has an agenda to flat out lie to people, not even sure why.
Told me only way to get a odyssey battery is to purchase it online. Went to another location and had them source one from a different location autozone.
Sad i had to waste my time and be given a hard time, traveling to a better location to get service.
NB
Nathan Briscoe
Sep 26, 2025
3.0
Walked in for parts, walked out with a reminder why it’s called Do-It-Yourself. Staff didn’t know their products, their tools, or frankly why they were there. Felt more like I was bothering them than shopping. Next time I’ll save myself the trip and just argue with YouTube instead..... But the place was clean and well kept