Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W. University in Georgetown, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Georgetown, TX or call us at (512) 863-6611.
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Efficiency
Several reviews noted quick service and efficient problem-solving, with many customers being in and out in under 15 minutes.
Product Availability
While many customers found the store well-stocked, some expressed frustration with inaccurate online inventory and the need to order items.
Mixed Experiences
There were a few negative reviews regarding customer service inconsistencies, with some customers feeling ignored or receiving poor assistance.
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Sarah Sparrowhawk
4 days ago
5.0
This morning I noticed the rubber on my windshield wiper was flapping in the breeze, so I pulled into AutoZone to grab a replacement. Not only did they have what I needed, but they also offered to install the new wipers for me.
When we hit a small hiccup during installation, three staff members came out to help troubleshoot and even swapped out different wiper options to make sure I got the perfect fit. Once everything was installed successfully, we took care of the payment and they had me test the wipers before driving off — all within 10 minutes on a Friday morning!
WOW — this team is absolutely incredible. Friendly, efficient, and genuinely committed to helping. I’ll definitely be back!
JP
Jamie Peru
Jan 18, 2026
1.0
Placed an online order for an oil filter other stores were out of. Got a call saying once again they’re online inventory system is never accurate, items always show in stock so they can overnight order and guarantee a sale. Go to the competition, at least they’re more honest.
TT
Theresa
Nov 19, 2025
5.0
Damon has fantastic customer service skills at the University location in Georgetown. He assisted me throughout the process of changing my oil as a beginner and he went above and beyond to make sure I had everything I needed. Please give him the extra miler reward!