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AutoZone W. University in Georgetown, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Georgetown, TX or call us at (512) 863-6611.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Service Speed
Several reviews highlighted quick service, particularly for battery replacements and diagnostics, although some customers experienced longer wait times.
Inventory Issues
Customers expressed frustration with inaccurate online inventory and stock availability, leading to dissatisfaction with order fulfillment.
Mixed Experiences
While many reviews were positive, some customers reported poor service experiences, including unhelpful staff and rude interactions.
JP
Jamie Peru
Jan 18, 2026
1.0
Placed an online order for an oil filter other stores were out of. Got a call saying once again they’re online inventory system is never accurate, items always show in stock so they can overnight order and guarantee a sale. Go to the competition, at least they’re more honest.
TT
Theresa
Nov 19, 2025
5.0
Damon has fantastic customer service skills at the University location in Georgetown. He assisted me throughout the process of changing my oil as a beginner and he went above and beyond to make sure I had everything I needed. Please give him the extra miler reward!
EH
Eric Hamann
Mar 29, 2025
5.0
Jose found the part we needed right away, even though it didn’t show up in his computer. In and out in under 10 minutes, he even helped replace the broken part