Enterprise Rent-A-Car

3.8
526 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

3602 Forest Ln, Garland, TX
75042, United States
(972) 272-1690
https://www.enterprise.com/en/car-rental/locations/us/tx/garland-forest-ln-0972.html
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About

Car Rental AgencyVan Rental
Need a rental car in Garland, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Garland location today.

Location

Enterprise Rent-A-Car
3602 Forest Ln, Garland, TX
75042, United States

Hours

Reviews

3.8
526 reviews
5 stars
320
4 stars
45
3 stars
26
2 stars
23
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful throughout the rental process.

Reservation Issues

Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and poor communication regarding bookings.

Vehicle Condition

Feedback varied on vehicle cleanliness and condition, with some customers reporting issues like dirty cars or mechanical problems.

Efficiency

While many customers appreciated the quick service, others experienced long wait times and inefficient processes.

Positive Experiences

Despite some negative feedback, numerous customers expressed satisfaction with their overall experiences and indicated they would return.
  • RG
    Ruth Rehart - George
    2 days ago
    5.0
    Completely satisfied with my rental car experience with enterprise!
  • WM
    Will McCraney
    Nov 6, 2025
    5.0
    Big thanks to Jackson, Bryant, and Michael at the Forest Ln location. These gentlemen offered top tier service. Their kindness helped uplift my spirits after my truck was totalled. Again big thanks guys.
  • TD
    Tassue D.
    Oct 28, 2025
    5.0
    I had a rental about 2 weeks when my car was wrecked. I had a great experience. Jacoby T. helped me when I picked up and returned my rental. He was very professional, kind, and patient.
  • LH
    Lil Heronn
    Oct 23, 2025
    5.0
    Brian with the great help and respect I will be back when in need of a rental
  • SK
    Susie Keating
    Oct 17, 2025
    5.0
    I needed a rental while my car was being repaired due to an accident. As usual, Enterprise was wonderful to work with and made sure I had a car I was comfortable driving. They were friendly, accommodating, and easy to work with. I always choose Enterprise and they have never let me down.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Garland, TX?

Enterprise Rent-A-Car in Garland offers a wide range of vehicles including standard cars, vans, and luxury cars with flexible rental options.

What are the operating hours for Enterprise Rent-A-Car in Garland on weekdays?

The Enterprise Rent-A-Car location in Garland is open from 7:30 AM to 6:00 PM Monday through Friday.