Enterprise Rent-A-Car

3.8
535 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Garland, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Garland location today.

Location

Enterprise Rent-A-Car
3602 Forest Ln, Garland, TX
75042, United States

Hours

Reviews

3.8
535 reviews
5 stars
327
4 stars
46
3 stars
26
2 stars
23
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.

Reservation Issues

Several reviews mentioned problems with vehicle availability and issues with reservations not being honored.

Vehicle Condition

There were mixed reviews regarding the cleanliness and condition of the rental vehicles, with some customers reporting issues like dirty cars or mechanical problems.

Overall Experience

While many customers had positive experiences, there were notable complaints about poor service and communication, indicating inconsistency in customer satisfaction.
  • MH
    Marcus Helmke
    Jan 5, 2026
    1.0
    Well once again the said the would fix my problem and call me back,they over charged me and never gave me my deposit,$374 dollars and the vehicle was spiting and spunting like it had bad gas in it,but they still over charged me and the said the would call me back 3 times now and never did.so if you want to drive a 🍋 and pay $1000 dollars with money you'll never get back,go to a used car lot and get a vehicle you can count on.better business bureau here I come,your not going to steal my money from me.I
  • DL
    Deborah Loreal
    Jan 1, 2026
    5.0
    Everyone here at this location was super sweet, very helpful and very informative. I literally had 0 problems. My transaction here was fast, easy and simple. I will definitely be back here at this location ONLY! 10/10 HIGHLY recommend
  • CR
    Connie Reagan
    Dec 18, 2025
    5.0
    Beautiful car and customer service is top notch. My checkbook fell out of my purse when I was turning the rentsl in and they called to let me know and put it in their safe.
  • TT
    Tracy Thompson
    Dec 4, 2025
    5.0
    I will definitely be using the Garland location again. Very professional, and excellent service.
  • CC
    Catherine
    Dec 2, 2025
    4.0
    They need help. One person is ridiculous. Bryant did everything he could. He was great and very Professional. He's been working for 2 other ppl. Get some personal to help in that store !!!!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Garland, TX?

Enterprise Rent-A-Car in Garland offers a wide range of vehicles including standard cars, vans, and luxury cars with flexible rental options.

What are the operating hours for Enterprise Rent-A-Car in Garland on weekdays?

The Enterprise Rent-A-Car location in Garland is open from 7:30 AM to 6:00 PM Monday through Friday.