AutoZone Auto Parts

4.1
532 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Lavon Drive in Garland, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Garland, TX or call us at (972) 675-1220.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2301 Lavon Dr, Garland, TX
75040, United States

Hours

Reviews

4.1
532 reviews
5 stars
318
4 stars
97
3 stars
45
2 stars
19
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting individuals like Nathan, Johnny, and Marco.

Mixed Experiences

While some customers had excellent service experiences, others reported rude or unhelpful staff, particularly in stressful situations.

Product Availability

Customers appreciated the store's wide selection of parts and the ability to find what they needed, although some noted higher prices compared to competitors.

Store Environment

The store was generally described as clean and organized, but some customers mentioned issues with staff availability during busy times.

Assistance with Repairs

Several reviews highlighted the staff's willingness to assist with installations and repairs, enhancing the overall customer experience.
  • IM
    Isabel Martinez
    6 days ago
    1.0
    Twice I've been ignored at this place. I don't understand why, if they say they help you simply for being a woman or Hispanic. I arrived with my baby and needed a battery, and they gave me the wrong one.Last night I needed a light but the person in charge said it wasn't closed. It's a shame because it's our neighborhood store.
  • GG
    Grace Greene
    Nov 16, 2025
    5.0
    The manager was truly awful, refused to test my battery when I asked. I didn’t ask him to test my fuses or anything, just to check the battery and maybe point me in the right direction and help me identify which type of fuse I needed so I didn’t waste anything. However, Nathan, was amazing. Great guy, super helpful. Checked my battery for me to make sure I was right and that it was a blown fuse and not my battery. Even did an exchange when I accidentally bought the wrong ones thanks to the manager being incompetent and a jerk. Would come back to this location as long as the manager wasn’t there
  • DO
    Darryl Osborne
    Nov 7, 2025
    4.0
    Carries allot of goods, bender items must be ordered.
  • AI
    Adama Ikechukwu
    Nov 6, 2025
    5.0
    John and Jose were AMAZINGLY Kind and patient towards my mom and I. We came back 3 times and each time they were as helpful as the last. Only coming to the AutoZone from now on!
  • BH
    Brenda Hernandez
    Oct 25, 2025
    1.0
    Went in to buy brake lights I needed. Was coming from another Auto Zone that showed me exactly what I needed but didn't have in stock. Personnel at Lavon store was cocky and arrogant. Of course because I'm female, I was treated like I didn't know what I needed. Specifically asked for what other store showed me I needed and I was asked all kinds of questions. Oh and I still put on my brake lights by myself, when the clerk at other store was more than helpful removing the burnt bulbs for me and explaining details for me to know. This store was not nearly as busy as the other store and still didn't take the incentive to help.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Garland, TX?

The store is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.

Which auto part brands are available at AutoZone Auto Parts on Lavon Drive?

You can find brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.