Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Belt Line Rd in Garland, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Garland, TX or call us at (972) 675-2594.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Bobby, Tuan, and Dereje providing exceptional service.
Product Availability
Customers frequently noted that the store had a wide selection of parts and products available, often finding exactly what they needed.
Installation Assistance
Several reviews highlighted the willingness of staff to assist with installations, such as battery changes and wiper replacements, enhancing the overall customer experience.
Negative Experiences
Some customers reported poor experiences with specific employees, particularly regarding rude behavior and issues with the return policy, which negatively impacted their perception of the store.
Overall Satisfaction
Despite some negative feedback, the majority of reviews reflected a high level of satisfaction with the service and support received at this AutoZone location.
CN
Christina Nguyen
4 days ago
5.0
Great battery replacement service by Dereje! Was in and out in 15 minutes.
TT
Tam Tran
Oct 18, 2025
5.0
Bobby help me do everything about my car
He is very kind & friendly
I will come back to buy parts here
Thanks Bobby
KH
Kay Harris
Oct 14, 2025
5.0
Minlic wa absolutely Outstanding! Fantastic, Fast, Very Courteous customer service. I thanked both managers. Minlic swiftly assisted me with choosing the most very necessary products as I commute a distance. He even educated me on correct use of products. I told both managers. Well done staff at this store!!
DL
Dick Lauder
Oct 4, 2025
5.0
Needed to get new wiper blades and the store was nearby.
As there were many sizes to choose from I was at a loss. I was lucky enough to have Fatima assist me. She looked up the sizes I needed and rang me up then asked if I’d like for her to put them on for me.
I mostly likely could have done it myself but pretty sure she’s does this a time or two before. 😁
I gratefully accepted her offer and she had them replaced in less than five minutes.
If you ever go to this location, ask for Fatima. She’ll get you squared away with a smile on her face and make the task all that much better.
JC
Jennifer Craft
Sep 27, 2025
1.0
I come to this Location often . Not enough staff . A couple of Excellent people and one guy Who I believe is the manager . Always picking Orders . He is Rude and unprofessional! I came in one day the Lady at the register was handling all customers had her hands full and she Asked the guy if he could take a minute to help me with my question . He Refused said he had no time and was busy . The Lady replied to him not even a minute and again he Said no . She apologized and said she would help me after the customer . I said no Thank you and Left . Was Already feeling Like a Burden . That Guy is Bad for Business . Ive been in after that and hes Still Rude not helpful and makes me not wanna go . But its the closest store to me . Or else id Never go Back to this one . I would of given a zero Rating if that was an option . The Other employees are very Nice.