AutoZone Auto Parts

4.0
642 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Garland #1544 in Garland, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Garland, TX or call us at (972) 494-2406.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3333 W Walnut St, Garland, TX
75042, United States

Hours

Reviews

4.0
642 reviews
5 stars
374
4 stars
111
3 stars
52
2 stars
20
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were criticized for rudeness and lack of assistance.

Store Condition

Multiple reviews mention the store being cluttered and unclean, contributing to a negative shopping experience.

Product Quality

Customers expressed dissatisfaction with the quality of parts sold, with some claiming they received incorrect or defective items.

Employee Behavior

There are reports of inconsistent employee behavior, with some being described as friendly and helpful, while others were noted for having poor attitudes and unprofessional conduct.

Service Efficiency

Several reviews highlight issues with long wait times and inefficient service, particularly during busy hours.
  • FK
    Felicia Kooyman
    Nov 13, 2025
    1.0
    I got here about 10 minutes before close knew what I needed had to walk out to my car to check I was getting the right bulb and by 10 on the dot they had already dropped the register. So my cash was no good. I’m pretty upset that a few seconds longer or a little more customer care and I’d have my light. Instead I will have to hold off on work because I cannot drive without a headlight.
  • PC
    Paulina C
    Nov 2, 2025
    1.0
    I went to try and buy new windshield wipers and this man named Eduardo helped me and went to the back to “retrieve” the windshield wipers and had me waiting 30 minutes for them after I had expressed I was in a hurry. He wasted my time and I just left without purchasing anything. I am never coming here again and I will be taking my business to O’Reilly.
  • AC
    Alex Chavez
    Nov 2, 2025
    1.0
    I went in for car battery and some guy named Jesse was beyond rude and unhelpful. I just needed the simple task of finding a car battery for my car and I ended up leaving without buying anything because of how unhelpful he was. If i could put negative stars I would!!
  • JW
    John Whale
    Nov 2, 2025
    2.0
    I walked into the store to try and browse for a new oil filter, and I spoke to a nice gentleman I think Eduardo was his name we spoke for a good while and he helped me pick out an oil filter, however I do not think oil filters a relatively common part should take upwards of thirty minutes to retrieve. I could not help but notice he was on his phone as well. I also saw a cart full of items that could be restocked seeing someone physically able and idle I wonder if he could have seen to its proper placement.
  • JF
    Juggernaut's #1 Fan
    Nov 2, 2025
    1.0
    I walked in and felt uneasy by one of the workers there called Jesse. Pretty rude and unhelpful, I ended up buying something small I didn't even want, because I felt uncomfortable leaving without nothing in his presence.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Garland, TX?

AutoZone Auto Parts in Garland is open Monday to Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 10:00 PM.

What types of products does AutoZone Auto Parts offer?

AutoZone offers a wide range of automotive products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.