AutoZone Auto Parts

4.1
644 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Broadway in Garland, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Garland, TX or call us at (972) 240-8222.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4714 Broadway, Garland, TX
75043, United States

Hours

Reviews

4.1
644 reviews
5 stars
370
4 stars
131
3 stars
51
2 stars
23
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for going above and beyond, while others were criticized for rudeness and unprofessional behavior.

Product Knowledge

Several customers noted that staff had varying levels of product knowledge, with some being very helpful while others provided incorrect information.

Store Management

The management received negative feedback for poor customer service and handling of complaints, with some customers feeling disrespected.

Overall Experience

While some customers had positive experiences with helpful staff, others reported dissatisfaction due to rude employees and unresolved issues.
  • CC
    CITYTHREADHAVEN
    3 days ago
    5.0
    Marley S (I hope i spelled it right) put in a battery for my car keys for me. He didn’t have to, kind gentleman <3.
  • BM
    Bryan M.
    Dec 4, 2025
    1.0
    I want to get a radiator cap cuz mine was leaking and this the one that was in the duralast box. I ask the employee about it, he said "that's the right one, duralast does that" Before I picked it up the website showed the correct one but after I got it the website showed Motorad for the duralast cap.
  • DC
    Dion Cryer
    Dec 2, 2025
    5.0
    I have to give this AutoZone Store 5 stars for the excellent customer service that I received from one of the workers. Joshua went above and beyond to help me find what I needed. I was badly in need of a new pair of windshield wipers. Joshua not only helped me find the right wiper blades, but even tho it was freezing cold outside, he offered to come out and help me switch them out and I definitely took him up on his offer because I didn’t know how to change them out. Joshua is Awesome!! I really appreciated his help. I will definitely come back to this location when I need something else for me car!
  • ES
    Eric Shipp
    Dec 2, 2025
    5.0
    Joshua was very polite and professional and helped me with all my needs with my vehicle. He went above and beyond in helping me replace my windshield wiper blades . Joshua truly has a passion for helping customers and has great professional skills to communicate effectively.
  • ZT
    Zatavia Tucker
    Nov 28, 2025
    5.0
    Jefferson, Daniel, and Christian S. Went the extra mile in getting me situated. Really went above & beyond. 5 stars, hands down.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Garland, TX?

AutoZone in Garland, TX is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup and same-day delivery services for your convenience.