Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Broadway in Garland, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Garland, TX or call us at (972) 240-8222.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and dismissive.
Product Knowledge
Several customers expressed frustration with employees' lack of product knowledge, leading to incorrect part recommendations.
Store Management
The store management received criticism for poor customer interactions and handling of complaints, with some customers feeling disrespected.
Positive Experiences
Despite negative reviews, many customers reported positive experiences with specific employees who provided excellent service.
Staff Attitude
There were numerous complaints about staff attitudes, with some customers feeling that employees were unhelpful or indifferent.
SS
Sara
5 days ago
5.0
Juan consistently provides excellent assistance. My husband and I frequently visit, and the experience is always seamless.
JB
John Burns
5 days ago
5.0
Juan is the best! Always extremely helpful along with the staff 👏👏👏
YK
Yat Kwan
Nov 4, 2025
5.0
We are senior couple live near this store, it’s been few times since we got quick help from Ms. Simone, when we ready back home from Walmart Supercenter this morning, can’t start our car because battery issue, after 1 hour waited for the roadside tow truck, Ms. Simone and another staff help me replaced new battery and cleaned the terminal very quickly and professionally, they try to help me save lots money and really made my day, we are highly recommend this store!
CL
carlos leon
Nov 3, 2025
1.0
La atención del personal es mala, el gerente le gusta hablar de una manera alterada y altanera, me atendieron mal.
RR
Roslyn
Oct 24, 2025
5.0
I came into auto zone frustrated and left out happy as could be thanks to Matthew and Symone they went above and beyond. Thank you guys so much!!!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Garland, TX?
AutoZone in Garland, TX is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts on Broadway in Garland?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
What brands are available at AutoZone Auto Parts in Garland?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Garland?
You can call them at (972) 240-8222 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located in Garland?
The store is located at 4714 Broadway, Garland, TX 75043, United States.
What nearby gas stations are close to AutoZone Auto Parts for convenient refueling?
Chevron Station Garland and Exxon gas stations are located nearby for convenient refueling when you visit AutoZone.
Are there any nearby restaurants where I can eat before or after shopping at AutoZone?
Nearby restaurants include Tacos El Primo and TIA'S Kitchen for Mexican food, as well as Golden City Chinese Restaurant and May China Cafe if you prefer Chinese cuisine.
What public services are available near AutoZone Auto Parts in Garland?
Close to AutoZone, you will find the United States Postal Service, South Garland Post Office, and US Post Office for your mailing needs.
Is AutoZone Auto Parts in Garland associated with any competitors or similar stores?
Competitors include Advance Auto Parts, NAPA Auto Parts, O’Reilly Auto Parts, The Home Depot, and Walmart.