AutoZone Auto Parts

4.1
637 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Broadway in Garland, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Garland, TX or call us at (972) 240-8222.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4714 Broadway, Garland, TX
75043, United States

Hours

Reviews

4.1
637 reviews
5 stars
365
4 stars
131
3 stars
51
2 stars
23
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and dismissive.

Product Knowledge

Several customers expressed frustration with employees' lack of product knowledge, leading to incorrect part recommendations.

Store Management

The store management received criticism for poor customer interactions and handling of complaints, with some customers feeling disrespected.

Positive Experiences

Despite negative reviews, many customers reported positive experiences with specific employees who provided excellent service.

Staff Attitude

There were numerous complaints about staff attitudes, with some customers feeling that employees were unhelpful or indifferent.
  • SS
    Sara
    5 days ago
    5.0
    Juan consistently provides excellent assistance. My husband and I frequently visit, and the experience is always seamless.
  • JB
    John Burns
    5 days ago
    5.0
    Juan is the best! Always extremely helpful along with the staff 👏👏👏
  • YK
    Yat Kwan
    Nov 4, 2025
    5.0
    We are senior couple live near this store, it’s been few times since we got quick help from Ms. Simone, when we ready back home from Walmart Supercenter this morning, can’t start our car because battery issue, after 1 hour waited for the roadside tow truck, Ms. Simone and another staff help me replaced new battery and cleaned the terminal very quickly and professionally, they try to help me save lots money and really made my day, we are highly recommend this store!
  • CL
    carlos leon
    Nov 3, 2025
    1.0
    La atención del personal es mala, el gerente le gusta hablar de una manera alterada y altanera, me atendieron mal.
  • RR
    Roslyn
    Oct 24, 2025
    5.0
    I came into auto zone frustrated and left out happy as could be thanks to Matthew and Symone they went above and beyond. Thank you guys so much!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Garland, TX?

AutoZone in Garland, TX is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup and same-day delivery services for your convenience.