Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Broadway in Garland, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Garland, TX or call us at (972) 240-8222.
Mixed reviews on customer service; some employees received praise for going above and beyond, while others were criticized for rudeness and unprofessional behavior.
Product Knowledge
Several customers noted that staff had varying levels of product knowledge, with some being very helpful while others provided incorrect information.
Store Management
The management received negative feedback for poor customer service and handling of complaints, with some customers feeling disrespected.
Overall Experience
While some customers had positive experiences with helpful staff, others reported dissatisfaction due to rude employees and unresolved issues.
CC
CITYTHREADHAVEN
3 days ago
5.0
Marley S (I hope i spelled it right) put in a battery for my car keys for me. He didn’t have to, kind gentleman <3.
BM
Bryan M.
Dec 4, 2025
1.0
I want to get a radiator cap cuz mine was leaking and this the one that was in the duralast box.
I ask the employee about it, he said "that's the right one, duralast does that"
Before I picked it up the website showed the correct one but after I got it the website showed Motorad for the duralast cap.
DC
Dion Cryer
Dec 2, 2025
5.0
I have to give this AutoZone Store 5 stars for the excellent customer service that I received from one of the workers. Joshua went above and beyond to help me find what I needed. I was badly in need of a new pair of windshield wipers. Joshua not only helped me find the right wiper blades, but even tho it was freezing cold outside, he offered to come out and help me switch them out and I definitely took him up on his offer because I didn’t know how to change them out. Joshua is Awesome!! I really appreciated his help. I will definitely come back to this location when I need something else for me car!
ES
Eric Shipp
Dec 2, 2025
5.0
Joshua was very polite and professional and helped me with all my needs with my vehicle. He went above and beyond in helping me replace my windshield wiper blades . Joshua truly has a passion for helping customers and has great professional skills to communicate effectively.
ZT
Zatavia Tucker
Nov 28, 2025
5.0
Jefferson, Daniel, and Christian S. Went the extra mile in getting me situated. Really went above & beyond. 5 stars, hands down.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Garland, TX?
AutoZone in Garland, TX is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts on Broadway in Garland?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
What brands are available at AutoZone Auto Parts in Garland?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Garland?
You can call them at (972) 240-8222 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located in Garland?
The store is located at 4714 Broadway, Garland, TX 75043, United States.
What nearby gas stations are close to AutoZone Auto Parts for convenient refueling?
Chevron Station Garland and Exxon gas stations are located nearby for convenient refueling when you visit AutoZone.
Are there any nearby restaurants where I can eat before or after shopping at AutoZone?
Nearby restaurants include Tacos El Primo and TIA'S Kitchen for Mexican food, as well as Golden City Chinese Restaurant and May China Cafe if you prefer Chinese cuisine.
What public services are available near AutoZone Auto Parts in Garland?
Close to AutoZone, you will find the United States Postal Service, South Garland Post Office, and US Post Office for your mailing needs.
Is AutoZone Auto Parts in Garland associated with any competitors or similar stores?
Competitors include Advance Auto Parts, NAPA Auto Parts, O’Reilly Auto Parts, The Home Depot, and Walmart.