Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 450 N Plano Rd in Garland offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and unprofessional.
Product Availability
Customers appreciated the availability of parts in stock, but there were complaints about incorrect items being provided and issues with online inventory accuracy.
Store Organization
Several reviews mentioned disorganization within the store, leading to long wait times and unhelpful staff.
Positive Experiences
Despite negative feedback, many customers highlighted positive interactions with specific employees who provided excellent service.
FA
francisco Araujo
Jan 2, 2026
1.0
If can I will given notnstars at all and the reason is the costumer service is terrible. I chen online for a item whick said the carri it and when I when to get it they said they dont so I ask if they can check in at other store but the guy said dont have a item # whick they dont need it because it was rain-× product...he just don want do anything
AK
Alam Khaleque
Dec 19, 2025
1.0
I was there today around 4:30pm and got the worst customer service by the manager (not the Hispanic person, he was an African-American), I ordered online and got the wrong parts. When I went to returned the parts my return amount was much lees than what I paid online. The manager was so rude and say he cannot do anything about it since it was purchased online. He did not want to provided me any phone number where I can call. He even asked the other sales person not to help, when I was asking for parts number for correct parts number. He refused to give me his name. He said few times that "He does not like to repeat himself" but not sure what he means by that!
I am going to contact the BBB and also the the head quarter about this incident.
JK
J K
Dec 14, 2025
5.0
Aiden was great installing my new battery!
WC
Willie carter
Nov 24, 2025
1.0
This location is very unorganized. I was denied a refund due to the packaging of an item I had bought. The price they up charge, you might as well spend your dollar with a company that backs their products! The manager there is worthless and knows none of the policies or how to solve in store issues. Take your business somewhere more solid and appreciated.
WL
Wade's video library
Oct 23, 2025
5.0
This auto parts store happened to have exactly what I needed in stock, and even had the part ready once I arrived to the actual store to purchase it. Very nice gentleman at the counter.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products can I find at Advance Auto Parts in Garland?
Advance Auto Parts in Garland stocks new auto parts and accessories such as batteries, oil filters, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Can Advance Auto Parts install a car battery for me?
Yes, Advance Auto Parts offers free installation of your battery with purchase. Exclusions may apply.
Does Advance Auto Parts offer battery testing and recycling services?
Yes, they provide free battery testing and will recycle your used battery for free. Exclusions may apply.
Can I get my windshield wipers installed at Advance Auto Parts?
Yes, Advance Auto Parts will install windshield wipers for free with purchase. Exclusions may apply.
What payment methods are accepted at the Garland Advance Auto Parts store?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for Advance Auto Parts at 450 N Plano Rd?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does the Garland Advance Auto Parts location offer curbside pickup?
Yes, curbside pickup service is available at this location.
Are there spots for parking and is the store wheelchair accessible?
Yes, the store has free parking and wheelchair accessible entrance and parking.
What nearby places can I visit near Advance Auto Parts in Garland?
Nearby you can visit E & S Bakery and E and S Grocery and Bakery for baked goods, Guapito's Taqueria for Mexican food, and Southwest Farmers Market for fresh groceries.
How can nearby UPS Access Point and Texaco Dallas benefit me when visiting Advance Auto Parts?
The UPS Access Point near Advance Auto Parts allows you to conveniently send or receive packages while picking up auto parts. Texaco Dallas nearby can be convenient for fueling your vehicle before or after your visit.
What dining options are available near Advance Auto Parts in Garland?
Nearby dining options include Bella Flan Express for Caribbean desserts, Popeyes® Louisiana Kitchen for fast food chicken, and Woo Mee Ok Korean BBQ for barbecue cuisine.