Advance Auto Parts

4.0
256 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 450 N Plano Rd in Garland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
450 N Plano Rd, Garland, TX
75042, United States

Hours

Reviews

4.0
256 reviews
5 stars
151
4 stars
42
3 stars
15
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and friendliness, particularly highlighting individuals like Justin, Enrique, and Walker for their exceptional service.

Product Availability

Customers appreciated that the store often had the parts they needed in stock, although there were some complaints about discrepancies between online inventory and actual stock.

Negative Experiences

Several reviews mentioned poor customer service experiences, including rude staff interactions and long wait times, which detracted from the overall shopping experience.

Store Cleanliness

The store was noted for being clean and well-organized, contributing positively to the shopping experience.

Mixed Reviews

While many customers had positive experiences, there were also significant complaints about unprofessional behavior from some employees and issues with incorrect parts.
  • WL
    Wade's video library
    Oct 23, 2025
    5.0
    This auto parts store happened to have exactly what I needed in stock, and even had the part ready once I arrived to the actual store to purchase it. Very nice gentleman at the counter.
  • CC
    Central Baptist Church
    Oct 13, 2025
    5.0
    Justin was absolutely the greatest! Very kind and helpful! Please never let him get away. He truly cares about his customers! God Bless him! Jim Taliaferro Pastor
  • BM
    Brent Money
    Oct 10, 2025
    5.0
    Best customer service ever. Very helpful! My fuse was blown in my car and they helped find the one I needed!
  • NB
    Naomie B
    Oct 2, 2025
    5.0
    I had a great experience here! The staff treated me so well. The man with dreads (I forgot his name) was super nice and provided excellent customer service.
  • JJ
    J J
    Sep 25, 2025
    5.0
    This store is amazing, Mr Derrick and his staff are so very kind and he has the best customer service skills as well as his staff, he treats you like family and his store smells so wonderful and looks so clean. Thank you so much for your amazing service.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*