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Advance Auto Parts

4.0
(263 reviews)

Business Details

450 N Plano Rd, Garland, TX
75042, United States
(972) 272-5646
https://stores.advanceautoparts.com/tx/garland/450-n-plano-rd

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 450 N Plano Rd in Garland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
450 N Plano Rd, Garland, TX
75042, United States

Hours

Reviews

4.0
263 reviews
5 stars
155
4 stars
42
3 stars
15
2 stars
8
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unprofessional.

Product Availability

Customers appreciated the availability of parts in stock, but there were complaints about incorrect items being provided and issues with online inventory accuracy.

Store Organization

Several reviews mentioned disorganization within the store, leading to long wait times and unhelpful staff.

Positive Experiences

Despite negative feedback, many customers highlighted positive interactions with specific employees who went above and beyond to assist.
  • JN
    jm n
    Feb 21, 2026
    5.0
    Excellent customer service support
  • EL
    eliot landsburg
    Feb 17, 2026
    5.0
    Great experience very helpful went above any beyond to assist me in my situation
  • FA
    francisco Araujo
    Jan 2, 2026
    1.0
    If can I will given notnstars at all and the reason is the costumer service is terrible. I chen online for a item whick said the carri it and when I when to get it they said they dont so I ask if they can check in at other store but the guy said dont have a item # whick they dont need it because it was rain-× product...he just don want do anything
  • AK
    Alam Khaleque
    Dec 19, 2025
    1.0
    I was there today around 4:30pm and got the worst customer service by the manager (not the Hispanic person, he was an African-American), I ordered online and got the wrong parts. When I went to returned the parts my return amount was much lees than what I paid online. The manager was so rude and say he cannot do anything about it since it was purchased online. He did not want to provided me any phone number where I can call. He even asked the other sales person not to help, when I was asking for parts number for correct parts number. He refused to give me his name. He said few times that "He does not like to repeat himself" but not sure what he means by that! I am going to contact the BBB and also the the head quarter about this incident.
  • JK
    J K
    Dec 14, 2025
    5.0
    Aiden was great installing my new battery!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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